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      • You’ll need a reference number to track your item. Your tracking number will be emailed to you and appear in your order history if you have an account The same number will appear on your Post Office receipt when you drop off your package The reference number will be between 10 and 16 characters long
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  2. Parcels Online services with DPD and Evri provide your tracking number via email, in your order history if you have an account, and on your Post Office receipt. You can use the reference number on your proof of postage to track your items.

  3. Track and Trace - Track your Item. Regularly tracking items? Download our app for personalised tracking and more.

  4. Where is my parcel? Check the confirmation email you received when you sent your parcel to find its unique ID or reference number. You can use this to check where your item is right now, or at any time on its delivery journey – particularly important if the contents are urgent or valuable.

  5. You can purchase your Tracked 24 items online and book a collection from your door. We can even bring your label too! Alternatively, you can choose to print and apply your own label or opt to drop your Tracked 24 items off at a Post Office branch or at a Parcel Postbox near you. Buy postage now.

  6. Get help with your tracking reference number for UK and international deliveries, including what to do if you've lost your number, or it isn't recognised.

  7. No, you need a tracking or reference number to track an item sent via Royal Mail or Parcelforce Worldwide. Can I track a parcel by address? Can I track a parcel with proof of postage?

  8. Parcels Online services with DPD and Evri provide your tracking number via email, in your order history if you have an account, and on your Post Office receipt. You can use the reference number on your proof of postage to track your items.

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