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      • You'll need the reference number on your Post Office receipt to track your items. This number may be called a barcode or a reference The reference number will be between 9 and 27 characters long You can only track an item if you have a reference number. Other information, such as name or address, can't be used to track items
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  2. Parcels Online services with DPD and Evri provide your tracking number via email, in your order history if you have an account, and on your Post Office receipt. You can use the reference number on your proof of postage to track your items.

  3. Track and Trace - Track your Item. Regularly tracking items? Download our app for personalised tracking and more.

  4. Can I track a parcel by address? No, you need a tracking or reference number to track an item sent via Royal Mail or Parcelforce Worldwide. Can I track a parcel with proof of postage?

  5. What does the tracking description mean. If you have just tracked your parcel and you are unsure as to what your status or description means then we have included a summary of all the most commonly returned results.

  6. How to use this service. You can purchase your Tracked 24 items online and book a collection from your door. We can even bring your label too! Alternatively, you can choose to print and apply your own label or opt to drop your Tracked 24 items off at a Post Office branch or at a Parcel Postbox near you. Buy postage now.

  7. Get help with your tracking reference number for UK and international deliveries, including what to do if you've lost your number, or it isn't recognised.

  8. Customs charges or missing postage. Download our app to track your items on the go, arrange a redelivery and receive push notifications on your deliveries. Whether you are waiting for a letter or parcel or you're moving home - we'll help you receive your mail and manage your deliveries at your convenience.

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