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21 hours ago · Find out how to pick the best online documentation tool in 2024. Check out the top 12 documentation software, compare the list of features and prices.
- Docsie
- Archbee
- Confluence
- Document360
- Documize
- GitBook
- Guru
- Notion Team Wiki
- Nuclino
- Readme
Customer Support:
1. Email Support, Knowledge Base, Phone Support
Pricing:
1. Docsie has a free-forever plan called Startup, and 4 additional paid plans targeted to small, medium and large businesses consecutively. See Pricing
Training:
1. Onboarding Demo/Walkthrough, Conference Call, Youtube Tutorials Summary: The first alpha of Docsie was launched in May of 2018. Docsie is a smarter way to create stunning product documentation. Docsie’s goal is to help businesses write better product documentation. Docsie is a robust and powerful platform which allows you to create, manage, design, and publish every aspect of product documentation and knowledge base portals. It has collaboration capabilities which allow your users to work...
Customer Support:
1. Online Chat, 99.9% SLA target (not guaranteed)
Pricing:
1. Free Starting tier offers unlimited docs in 2 collections, with 1GB storage and integration support. Growing and Scaling are paid tiers, with additional users, unlimited collections, and custom domains. No SLA guarantee for Starting tier. See Pricing
Training:
1. Product Tour, Sales Onboarding. Documentation Summary: Archbee helps developers and businesses to create documentation for complex products and services. The process is simplified using a what-you-see-is-what-you-get (WYSIWYG) editor for drag-and-drop document construction. It also has global search with real-time indexing. Archbee supports lists, checklists, tables, callouts, minitasks, file uploads, pictures and video, map integration, multi-language code editing and diagrams. Other inte...
Customer Support:
1. Online Chat and Email, Knowledge Base, Community Forum
Pricing:
1. Confluence has a free tier alongside paid Standard, Premium and Enterprise tiers. See Pricing
Training:
1. Training and Certification, Community Forum, Documentation Summary: Confluence 1.0 was launched by Atlassian on March 25th 2004. Its goal was to create an enterprise knowledge management system that retains the power of wikis at its core - powerful simplicity. Confluence is open and collaborative, enabling seamless access to documents and file sharing between employees. This helps teams create, manage and collaborate on projects ranging from product launches to marketing campaigns. Dedicat...
Customer Support:
1. Email Support
Pricing:
1. Forever free tier that includes 2 free users and a knowledge base. Pricing starts at $149 per project per month for Standard, Professional is $299, Business $399, and Enterprise for $599 with options for custom agreements. See Pricing
Training:
1. Book a Demonstration, Documentation Summary: Document360 was founded in 2017 after a 14 day Hackathon challenge, and is headquartered in London, United Kingdom. Document360 is a knowledge management system specifically for the Software-as-a-Service (SaaS) industry. Based in the cloud, Document360 provides a self-service knowledge base for customers and internal staff. It supports authoring and themes with built-in analytics and enterprise-grade backup, restore and version monitoring. Docum...
Customer Support:
1. Email Support, Knowledge Base
Pricing:
1. Documize supports up to 10 users on its free trial. Beyond this, a monthly subscription cost is applied as the user count increases. See Pricing
Training:
1. Feature Tour, Documentation HQ for onboarding. Summary: Documize was founded in February 2014. It organizes existing Word documents stored by companies, and makes them searchable. This enables greater collaboration and information discovery using a pre-existing documentation library. With Documize, businesses can create a knowledge base using existing Word documents. The default template options allow for cut-and-paste snippets, helping to develop a broader knowledge library. Within docume...
Customer Support:
1. Email Support, GitHub presence.
Pricing:
1. Open-sourceprojects get free access to GitBook. Team plans start from $6.40 per user per month (5 users minimum), followed by Business at $12 per user per month( 20 users minimum) and Enterprise with custom pricing from $400.
Training:
1. Option to book a demonstration. Otherwise, training is provided through documentation. Summary:GitBook was founded in 2014 and is headquartered in Lyon, France. GitBook started as an open-source solution for GitHub project documentation. GitBook helps product documentation teams to organize, share and publish knowledge from a centralized documentation platform. This includes internal and external documentation. GitBook supports all text formats, countless programming languages and video or...
Customer Support:
1. Help Center, Email, Live Chat
Pricing:
1. Unlimited free “Light users” with read-only access or Starter, Builder and Expert paid plans. See Pricing
Training:
1. Guru Academy for video courses, Community forumand FAQ area, Developer Network. Summary:Guru was founded in 2013 and is headquartered in Philadelphia, PA. Guru is a knowledge management solution focused on collaboration. It is the world’s first “revenue empowerment” network that leverages artificial intelligence to improve sales, support and customer success team effectiveness. Guru allows for the creation of business wikis aligned with existing workflows. This ensures employees have acces...
Customer Support:
1. Web-based support over email. Live chat available in the app.
Pricing:
1. Personal tier is free (with a 1000 block limit). Personal Pro and Teams are paid tiers targeted to solopreneurs and freelancers. Finally, Enterprise is for larger businesses and offers an SLA and a dedicated line manager. See Pricing
Training:
1. Notion offers self-service documentationas an example to its users of the capabilities of the platform. Notion also provides templates and pre-configured pages to get up and running quickly. The platform does not provide direct training to customers. Summary:Notion was founded in 2013 and is headquartered in San Francisco, California. Notion was created to help companies with notes, tasks, wikis, and databases. The software combines many common work applications into one, making it a one-s...
Customer Support:
1. Email, Knowledge Base
Pricing:
1. A basic FREE tier with 50 items and 2GB total storage. Paid tier allows for unlimited items and 10GB storage per user. See Pricing
Training:
1. Learning Center available providing an overview of the platform in different business contexts (HR, products, projects) Summary:Nuclino was founded in 2015, and is headquartered in Munich, Germany. Nuclino is a simple and responsive real-time team wiki solution that enables greater productivity and collaboration. Teams can record, share and locate knowledge on the fly, with visibility into the real-time actions of team members as they edit and search. Nuclino supports images, text, video,...
Customer Support:
1. Email Support, Online Chat
Pricing:
1. Free tier supporting 3 API versions and 5 admin users on a single project. Paid tiers start at $99 per project per month. See Pricing
Training:
1. Knowledge Base, Virtual Tour, Customer Support. Summary:Readme was founded in 2014, and is headquartered in San Fransisco, California. Readme is a fully configurable collaborative documentation platform. It specifically focuses on dynamic API and software documentation, especially for software developers. Users can interface with the API directly using the familiar Swagger design tool and OAS files. There is also a markdown editor and theme building support. It functions as a knowledge bas...
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Discover key look-fors in a digital documentation platform that can help facilitate the buying process and take teaching and learning to the next level in your district.
Feb 12, 2021 · The Key for School Leaders shares guidance with schools and makes useful comparisons between the platforms to help school staff choose the one that best meets their learners’ needs.
Managing documents in digital form offers a few key benefits for schools and universities, including: 1. Easier access to information. Once you convert paper documents to digital, you can access them anytime from anywhere.
People also ask
Why do schools and universities need a digital document management system?
Why should you use an online documentation tool?
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Should your online documentation tool integrate with other software tools?
Mar 18, 2024 · The must-have features of an online documentation tool include search engine optimization, collaboration capabilities, accessibility controls, backup systems, data security measures, and the capability to integrate with other tools and platforms.
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