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  1. Dec 17, 2015 · I've had my priv for about 3 weeks now, and in the last week (maybe following the latest updates, I'm not sure), the phone would restart randomly. It's happened while opening an email on the hub, starting a facebook video, opening reddit on chrome - all mundane things and (i think) not intensive.

  2. If your BlackBerry Priv smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

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  3. Jan 18, 2016 · The good news is that the solution that has worked for most users is very simple, and requires only a Hard Reset of the device, by pressing and holding the volume up and down keys simultaneously...

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  4. Jun 27, 2017 · I am mad and sad at the same moment when I saw that my whole phone got reset (blackberry PRIV). I lost all my personal data. It happened while as usual I was trying to play songs with out picking up my phone from my pocket using 'OK Google' feature.

  5. There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: • Power cycle your device. • Restart your device. • Reset network settings. • Perform a factory data reset. • Perform an alternate master reset. Power cycle your device.

  6. There are multiple ways to reset your device if you are experiencing issues. The first step is to power cycle your device by pressing and holding the Power/Lock button > Power off . Then once the device is off, press and hold the Power/Lockbutton to turn the device back on.

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  8. In the next step select Settings and tap Backup & Reset. Afterwards, find and select Reset settings. In order to confirm the whole operation tap Reset. That's all. Wait to complete the operation. You may watch the whole step by step instructions right here:

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