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  1. Phone. 0344 472 9646. Live chat (existing bookings only) > Click here to access Live Chat. Opening hours: Mon – Fri: 9am – 6:30pm. Sat: 9am – 5.30pm I Sun: 10am – 5.30pm. If you're calling from outside the UK, use the phone numbers below to get in touch. Calling from USA. Customer Centre: +1 800 862 8621. Opening hours:

  2. Get in touch using our contact form by selecting Special assistance. Preorder duty free items: 0344 579 0055. Cargo reservations: 0344 209 8300. Customer Care. Use our contact form for help with a journey you've already completed. Flight + Hotel, Flight + Car, Hotels and Car Hire are operated by Virgin Atlantic Holidays.

  3. Virgin Atlantic help centre | Virgin Atlantic

  4. Need help or need to contact us? There are different ways to contact us dependant on what you need. To simplify things, we’ll guide you to what you need to know and how to contact us.

  5. Notifying customers of known delays, cancellations and diversions. 3. Delivering baggage on time. 4. Allowing reservations to be held or cancelled without penalty for 24 hours. 5. Assisting and enabling customers with special needs. 6. Meeting customers essential needs during lengthy tarmac delays.

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