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  1. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804

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    • Tips
    Call 1 (800) 922-0204 for customer support. Here you will be greeted by a message that will guide you through the different support sections.[1] X Research source It's a good idea to know exactly what your problem is and what solution you are seeking before dialling the number so the call can be quick and convenient.
    Call 888-294-6804 if you have a pre-paid phone. If your phone plan is pre-paid call this number. Like the standard customer support number, you will be directed through the call so that you can be linked up with a Verizon support agent that best suits your needs.[2] X Research source Dialing this number will direct you to an agent who is specialised in problems relating to pre-paid Verizon phones.
    Dial *611 if you want to check your balance. You don't need to call other numbers if you just want to check your Verizon account balance, track your usage, or learn about voicemail. Dial *611 from the Verizon phone and you will be guided through the process by an answering machine that will be able to tell you these details.[3] X Research source This number is automated, so if you want to ...
    Call 800-225-5499 if you have a question about buying a Verizon phone. Calling this number will give you lots of useful information that will help in buying a new phone such as rates, mobile data limits and the contracts that are available.[4] X Research source
    Use 800-465-4054 if you have a problem with Verizon phones at your business. If your business uses Verizon phones to communicate and you are having issues, call this number. You will be directed towards a support agent who specialises in business-related issues, which will help get your problem solved as fast as possible.[5] X Research source
    Watch what you say, especially on the phones, because chances are your conversation is being recorded. Thanks Helpful 1 Not Helpful 0
    Try to take as little time as possible, because there are most likely other customers who are on hold, but don't hang up until your question has been answered. Thanks Helpful 0 Not Helpful 0
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  2. May 8, 2024 · Verizon Wireless customer service: +1-800-922-0204; Prepaid customer service: +1-888-294-6804; National accessibility (for customers with disabilities): +1-888-262-1999; Verizon consumer sales: +1-800-225-5499; Verizon business sales: +1-855-509-5478; Verizon Hum customer service: +1-800-711-5800

  3. Mar 6, 2024 · There is no way to call Verizon's customer service without getting a pre-recorded message. However, you can take these steps to get on the line with a human very fast. Call Verizon customer service at 800-922-0204 between 8 a.m. and 7 p.m. When prompted to state why you are calling, press "0."

  4. Jan 5, 2024 · Verizon customer service number. Call 1-800-VERIZON (1-800-837-4966) to speak with a customer service agent. Phone & live chat customer service hours. Mon-Sat: 8 am to 7 pm local time. Sun: 8 am to 5 pm local time. Activating your Verizon plan.

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