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United Utilities provides water and wastewater services in the North West of England. Manage your account, pay your water bill, submit a water meter reading and get updates of current incidents in your area online.
Our lowest bill guarantee means it's easier than ever to reduce your water bill. Pay your water bill using My Account or via our app. Set up a direct debit or choose other ways to pay.
Help & Support. Contact us Toggle sub menu. Popular leaflets Your water supply Toggle sub menu. Your Water
Find our phone numbers and online forms to get in touch with us quickly and easily.
You must already have a United Utilities account number to create an online account. You can find this on your recent water bill. If you are a brand new customer of United Utilities you can let us know here
Submitting a reading is the best way to ensure you are getting accurate bills - all you need to do is: Read your meter ( watch the 'how to' video) Then log in or register. Or Download our app from the App Store or Google Play.
Get water fit. Small changes really can make a big difference. You can find plenty of tips to help you save water, save money on your water and energy bills at Get Water Fit. Save water & money.
Manage your account, check your balance and pay your bill online.
If you have an urgent enquiry - for example, you have no water or poor water pressure - please check if we have an issue in your area. You can also call our team on 0345 672 3723. For all billing queries, you can manage your account online or fill in the form below and we'll get back to you within 2 working days.
