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How long will it take to receive a refund? How do I return my online order? How do I cancel my return request? What is your returns policy? Will I get my delivery fee refunded? Which products cannot be returned? I checked out as a guest. How do I make a return? How do I return my item to an M&S store? How do I returns items by post?
We have multiple ways you can return items, with direct to our stores (including Foodhalls) being the fastest way to get your refund. To start your returns process: 1. Go to ‘Orders & Returns’ in your account . 2. Find your order and click ‘Return item (s)’. 3. Select your preferred way to return.
How to preplan, for a fuss free return. Visit 'Orders and Returns' in your account section. Choose your preferred return method - the fastest option is to return in-store. We'll email you a 'returns' barcode or find it on our app - Bring it with you when vou visit a store.
We keep clothing, beauty and homeware orders for seven days; after that we’ll return the items to stock and issue a refund via the original method of payment. If you can’t pick up within seven days, we can sometimes extend the holding period – please call your collection store to check.
- We’re really sorry about that. If you bought the item in store: You can take the item to any of our ROI stores (excluding, Simply Food, or train st...
- We aim to ensure that M&S furniture is manufactured to high standards. Once you’ve taken delivery of your furniture, if you change your mind you ha...
- As long as you can identify your order number, you can still process your return in store or via post through the AnPost portal by following the si...
- We’re really sorry about that. If you have received any incorrect items, you must inform us within a reasonable period of time. Where possible, you...
- Yes, but the refund will be processed back to the original payment method if you return via post through the AnPost portal. All online gift orders...
- Underwear and lingerie You can return underwear and lingerie, so long as the product packaging hasn’t been damaged. If the item is not packaged, yo...
- If you cannot locate your order summary, you can find it in either your Order Confirmation email or your Ready to Collect email, if you collected y...
- If returning via An Post, you can search for your nearest Post Office or drop off point here.
- Yes. If you purchased online, you should reprint your order summary; You can find your order summary in either your Order Confirmation email or you...
Where possible, you will be asked to return the products to us using one of our free returns options. If it is not possible for you to return the item, and if you are eligible for a refund or replacement, this will be discussed at the point of contact.
Jul 26, 2023 · How do I return goods to M&S bought online? Thankfully M&S returns are as simple as ABC, plus they’re free! To return items bought online, visit ‘My Account’ on either the app or website. Click through to ‘Orders & Returns.’ The next step is to choose how you would like to return the items.
Jan 11, 2024 · Maurya Nykta. What is Marks and Spencer’s Return Policy? Marks and Spencer’s return policy states that all returns must be processed within 30 days of purchase. You must either return the item to the store in person or request one online.
