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1. www.jcpenney.com › m › customer-serviceJCPenney Customer Service Links & Resources

   www.jcpenney.com › m › customer-service

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   Frequently Asked Questions. Furniture & Mattress Customer Care Center. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

   • Return Policy

     JCPenney monitors return activity through the use of a...

   • Product Recalls

     Customer Service; Product Recalls; 2024 Recalls. Recall...

   • Shipping Information

     Customer Service; Shipping Information; Fast & Flexible...

   • Frequently Asked Questions

     Customer Service; Frequently Asked Questions; Following a...

   • Recycling

     Customer Service; Recycle fee info; Recycle fee info....

   • About Pricing

     Enjoy great deals on furniture, bedding, window home...

   • Jewelry Protection Plans & Repair

     The plan covers all parts and labor charges with no co-pays...

   • JCPenney Newsroom

     Customer Service. (800) 322-1189. support@jcp.com. @askjcp...

2. www.elliott.org › company-contacts › j-c-penneyJ.C. Penney Customer Service Contacts - Elliott Report

   www.elliott.org › company-contacts › j-c-penney

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   Dec 7, 2015 · You can file a complaint with J.C. Penney customer service by calling their customer service at (800) 937-8997.

3. corporate.jcpenney.com › contactCompany Contacts | JCPenney Newsroom

   corporate.jcpenney.com › contact

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   Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox.

4. www.complaintsboard.com › jc-penney-b110194 › contactsHow to Contact JC Penney Customer Service? Get Help & Support

   www.complaintsboard.com › jc-penney-b110194 › contacts

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   6 days ago · JC Penney's phone number is +1 (800) 322-1189 (Customer Service) What is JC Penney's Email address? JC Penney's Email address is contact@jcpenney.com (Support)

   • Location: 6501 Legacy Dr, Plano, 75024-3612, Connecticut
   • Email: contact@jcpenney.com

   • Phone: (800) 322-1189

5. dt-test4.jcpenney.com › m › customer-serviceJCPenney Customer Service Links & Resourcess

   dt-test4.jcpenney.com › m › customer-service

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   For information about a specific Program account (sometimes also referred to as a "profile") or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937).

6. companyblog.jcpenney.com › contactCompany Contacts – Penney IP LLC

   companyblog.jcpenney.com › contact

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   Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter.

7. People also ask

   How do I contact JCPenney customer service?

   • Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more! chat. Enable Accessibility. Stores My Account. Sign In. Cart ... Contact Us Email support@jcp.com. Call 1-800-322-1189

   JCPenney Customer Service Links & Resources

   www.jcpenney.com/m/customer-service

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   How good is JC Penney customer service?

   • In 2014 the Customer Service Scoreboard gave it a rating of 52.83 out of 200. For example, out of 350 customer comments, 303 were negative. If you need help with J.C. Penney, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group.

   J.C. Penney Customer Service Contacts - Elliott Report

   www.elliott.org/company-contacts/j-c-penney/

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   What are JCPenney e-services?

   • e-Services are online email message forms that let you make secure inquiries about your JCPenney account. You need to provide some personal information to log-in to ensure that your account is protected from unauthorized access. You can currently take advantage of the following online functionality:

   JCPenney Online Credit Center

   www.jcpcreditcard.com/JCPenney/occ-faqs.html

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   How do I pay my JCPenney bill online?

   • You may pay your bill by mail, at any JCPenney department store or online through the JCPenney Online Credit Center. Click here to find out more about online payment service. Present a check, money order or cash at any JCPenney department store. Visit the online JCPenney Store locator to find the store nearest you.

   JCPenney Online Credit Center

   www.jcpcreditcard.com/JCPenney/occ-faqs.html

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   Can I use my JCPenney credit card for a day?

   • Yes, just bring valid photo identification to the customer service area in any JCPenney Store and they will issue you a temporary card to allow you to purchase that day in the store. Your account will be honored 24 hours after you are approved. Where can my JCPenney Credit Card be used?

   JCPenney Online Credit Center

   www.jcpcreditcard.com/JCPenney/occ-faqs.html

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   How do I log-in to the JCPenney credit card online credit center?

   • To log-in to the JCPenney Credit Card Online Credit Center, you need a browser which is SSL-compliant and has a "secure mode". When your browser is in secure mode, you will notice an unbroken key or lock at the bottom of the page.

   JCPenney Online Credit Center

   www.jcpcreditcard.com/JCPenney/occ-faqs.html

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8. www.jcpcreditcard.com › JCPenney › occ-faqsJCPenney Online Credit Center

   www.jcpcreditcard.com › JCPenney › occ-faqs

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   Contact JCPenney Credit Services (back to top) by phone: For U.S. cardholders, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation: