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- npower and its subsidiary companies including npower Select, Wasps Energy & Wigan Warriors Energy are now part of the E.ON Group and all of their customers will eventually be supplied by E.ON Next.
www.eonnext.com/help/npower-and-eonnext
People also ask
Is npower coming to Eon next?
Are npower customers Eon customers?
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What is Eon next?
Joining us from npower. npower and its subsidiary companies including npower Select, Wasps Energy & Wigan Warriors Energy are now part of the E.ON Group and all of their customers will eventually be supplied by E.ON Next. Find out all you need to know in the FAQs below. Guide to moving.
- npower contacted you with the news that they are now part of the E.ON group and all npower, npower select, Wigan Warriors Energy & Wasps Energy cus...
- We’re a part of the E.ON group, so you’re safe in the knowledge that we have the backing of an established energy supplier and are committed to usi...
- We’ll take care of everything for you to make sure the changeover is as smooth as possible. We’ll let you know when your new E.ON Next account is a...
- No. Your energy supply won’t be affected during your move to us. So, sit back and relax.
- If you’re on a fixed tariff there’s no change to your prices or tariff end date. Variable prices may change after the regular price cap review, as...
- This will remain the same. Your Direct Debit will be transferred over – you don’t need to do anything. Once you've moved over you'll see ‘E.ON Next...
- Don’t worry, your account balance will remain safe and secure. We’ll transfer this over to your E.ON Next account and you’ll see it on your first E...
- If your smart meter was sending readings automatically before, this will continue as normal once we’ve connected to it.
- Your privacy is really important to us. We’ll ensure your data and personal information are protected and used correctly. We’ll stick to the rules...
May 7, 2021 · 2m former npower customers migrated to E.ON Next in less than a year, with migration of 3.5m existing E.ON customers under way; New platform already delivering ‘excellent’ Trustpilot rating, with further service enhancements planned
Dec 5, 2020 · I was informed that Npower would be taken over by Eon in December. My tariff was due to change the month before, so rather than confuse things I thought I would let it roll until after the switch. When the switch did take place it was not to Eon, but to Eon next.
If you've been told your account has moved - or is now moving - to E.ON Next, please contact E.ON Next with any questions. If you have an npower billing or payment query and are not an E.ON Next customer, you can get information here.
- Unfortunately we can't tell you when we'll have your bill ready. But if it's not with you within 28 days, we'll write to you again.
- There can be a number of reasons for the delay. It could be down to a delay in getting your meter reading from your new supplier. Or it may be a pr...
- We're sorry you have had to wait for your final bill. Please do not worry - do get in touch with us as we can offer help with longer payment period...
- Regrettably, we may share your payment information with credit reference agencies. This could result in a default being recorded on your credit fil...
- First, check to see whether we've estimated your usage - this is shown in the title and will have the word 'estimated' in the header. The meter re...
- If we didn't have an actual reading for your previous bills, they could be based on estimates. So when you give us your latest meter reading it mea...
- A reversal takes place when you were previously issued a bill or statement for the wrong amount. This can happen when: We calculated your bill us...
- If you have an instalment plan with us and you believe that your debt may have been repaid early and the balance of your account is in credit, plea...
- When there's a credit on your final bill, we’ll aim to refund the balance within 10 working days, either to your bank account or by cheque, dependi...
Oct 29, 2020 · If you're a new E.ON Next customer, you might have some questions about your account and where to find stuff, so I wanted to share some FAQs below. You may have joined us from another supplier such as npower, so I hope the below is helpful.
May 1, 2021 · To my surprise I’ve just found out they’ve transferred my electricity account (not gas) to Eon Next without my permission. Has anyone had any dealings with Eon Next? I’m seriously hoping they haven’t inherited the Npower customer service staff!
Npower was acquired by Eon UK at the beginning of 2019, following a failed merger with SSE. It is now in the process of being absorbed by Eon, and will eventually cease to operate under the Npower name.
