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Jun 24, 2020 · Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Troubleshoot Options to try a Reset. If that fails choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions ...
- Overview
- Checking connection problems
- Fix black screen with desktop access
- Fix black screen with safe mode
- Fix black screen with System Restore
- Reverting to a previous version of Windows 10
- Fix black screen during installation of Windows 10
- More Windows 10 resources
- Get the Windows Central Newsletter
How-to
Troubleshoot and fix black screen problems on Windows 10.
Jump to:
•Connection problems
•Desktop access
•Safe mode
When a black screen appears, there are many things to consider, including issues with hardware or software. These instructions outline the steps to troubleshoot and resolve the most common problems on Windows 10.
Check connection issues
If the problem occurs before signing into Windows 10, it's likely a problem with the connection between the computer and the display.
You can resolve this issue by double-checking the physical connection, ensuring that both ends of the video signal cable are correctly connected in the correct in and out ports. Disconnecting and reconnecting the video cable and shaking the mouse can also help wake up the display.
While it might be evident for many people, recheck the monitor to ensure it's receiving power. (You may need to check your manufacturer support website for more specific details.)
If the video card has multiple outputs, try to use a different port, shake the mouse, or press any key on the keyboard to wake up the monitor. Although this rarely happens, a driver update could sometimes change the video signal to a different port (DisplayPort, HDMI, DVI, Thunderbolt, VGA) in the adapter.
If you see a black screen after signing into Windows 10 and can still use the mouse, the problem could be something with the Windows Explorer process.
To resolve Windows Explorer process issues, use these steps:
•Use the "Ctrl + Shift + Esc" keyboard shortcut to open Task Manager.
•Quick tip: You can also use the "Ctrl + Alt + Del" keyboard shortcut and click the Task Manager button. We are using these methods since we assume the Taskbar is also missing when experiencing a black screen.
•Click the More details button (if in compact mode).
•Click the Processes tab.
If you do not have access to the desktop, you can use the "Advanced startup" settings boot in safe mode to troubleshoot and fix the black screen issue.
Open Advanced startup using the three-fail boot method
To access the Windows 10 advanced options, use these steps:
•Start the computer.
•As soon as the Windows logo appears on the screen, press the power button to interrupt the boot sequence.
•Repeat steps 1 and 2 two more times.
System Restore is a feature that can help to undo system changes that could be causing the black screen. Using this feature, you won't lose your files, but you may lose some settings, apps, and updates depending on the current configuration. (System Restore will only work if you have previously enabled and configured the feature.)
Open Advanced startup using the three-fail boot method
Since you won't be able to access the System Restore feature when dealing with a black screen, you will need to trigger the recovery environment manually. Here's how:
•Start the computer.
•As soon as the Windows logo appears on the screen, press the power button to interrupt the boot sequence.
•Repeat steps No. 1 and 2 two more times.
If the problem appeared after an upgrade, rolling back to the previous version may mitigate the issue until a system or driver update becomes available to permanently resolve the black screen problem.
Open Advanced startup using the three-fail boot method
Whenever you see a black screen, you won't be able to use the recovery options through the Settings app or access safe mode from the desktop experience. This means that you will have to trigger the recovery environment manually.
To access the Windows recovery environment, use these steps:
•Start the computer.
•As soon as the Windows logo appears on the screen, press the power button to interrupt the boot sequence.
If the black screen happens when installing a new version of Windows 10, the setup may still be working in the background. If this is the case, it can take several hours for the installation to complete, but it will eventually finish successfully.
However, if the installation seems stuck after a long time (after six hours), you should try powering off the computer manually. You can force a device to shut down by pressing and holding the power button for five to 10 seconds or until it shuts down completely. Then unplug the power cable. On a laptop, you should also remove the battery (if possible).
After the computer is powered down, disconnect all non-essential peripherals, including removable storage, printer, network cable, docking station, and secondary displays. Only leave the essentials, such as the mouse, keyboard, and primary monitor.
Wait at least one full minute, and reconnect the battery and power cable, but do not reconnect any peripherals and power on the computer.
If this was not a critical error, the installation should resume and complete successfully. Once on the desktop, remember to reconnect the remaining peripherals.
If this was a critical error, and the system rolls back to the previous setup, then do not reconnect the peripherals and try to install the update manually one more time. If this was a Windows 10 upgrade, you could try the installation one more time, but use a bootable USB flash drive to install Windows 10.
For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:
•Windows 11 on Windows Central — All you need to know
•Windows 10 on Windows Central — All you need to know
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Oct 25, 2022 · Things You Should Know. To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe. Method 1.
Mar 19, 2012 · To do this, swipe down the front of the device and tap on "Security." Then, tap on "Security Wipe" and enter your BlackBerry password. The device will then erase all of its data and reset...
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If you experience a black or blank screen on your Windows device, try the following: To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P to choose a presentation or projection display mode.
Step by step tutorials about factory reset, hard reset, soft reset, safe mode, recovery mode, download mode, fastboot mode, bootloader mode, developer options, virus scan etc. for BlackBerry. HOW TO RESET
