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If you have a new SIM you can follow our guide on how to activate it. For the best experience, log into My Vodafone and activate your replacement SIM from there. You’ll need to receive a text and pass two-factor authentication to do this.
Feb 25, 2019 · Is your SIM card lost, stolen, damaged or won't fit in your new device? You'll need to do a SIM swap. Our quick and easy guide will show you how.
If your device gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your device are deleted.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Consumer Price Index (CPI) changes : *Monthly price will increase by the Consumer Price Index rate of inflation published in January of that year+3.9%. The rate we will use to increase prices from April 2024 is 7.9%.
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People also ask
How do I Reset my Blackberry?
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What if I have forgotten my BlackBerry password?
Swap your mobile plan to a new SIM card by entering your phone number below. If your phone was lost or stolen, or you need a different size or type of SIM, you can also order a replacement SIM. When it arrives, enter your phone number below to swap to your new SIM.
