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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  3. Here are the steps for a soft reset: a. Press and hold the “Alt” key. b. Press and hold the “Right Shift” key (the one with the upward-pointing arrow). c. While holding both keys, press the “Delete” key. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings.

  4. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
  5. Jan 10, 2024 · A black screen when your phone is on happens because of faulty apps, battery issues, or mechanical screen problems. On Android, press and hold the Power and Volume Down keys for 7-10 seconds to force-restart. On iPhone, press and release Volume Up, press and release Volume Down, and then press and hold the Side button to force restart.

  6. Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on. Charge your phone for at least 30 minutes ...

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  8. A hard reset is very simple to perform and only requires a few easy tasks. First, once an issue arises, remove the cover at the back of the mobile device to reveal its battery. The back covering usually slides down or there may be a small button to remove the cover. After the cover is removed, the battery will then need to be taken out of the ...