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  1. Oct 25, 2022 · Things You Should Know. To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe. Method 1.

  2. Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.

  3. Press and hold the “Altkey. b. Press and hold the “Right Shiftkey (the one with the upward-pointing arrow). c. While holding both keys, press the “Deletekey. Your BlackBerry will restart automatically, usually resolving minor issues without erasing any information or settings. 2. Hard Reset.

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  5. User Guide Turn off mass storage mode On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Change the Mass Storage Mode Support field to Off. 4. Press the Menu key. 5. Click Save. Turn off the prompt for mass storage mode On the Home screen or in a folder, click the Options icon. Page 105: Media Troubleshooting

  6. Jun 24, 2015 · Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again. Hold down the power switch for about 3 seconds, until you see a black screen with button choices.

  7. There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID.

  8. Guided Support. Option 1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.