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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. A Master reset reverts the device back to factory settings. It will permanently erase all personal data, preferences, settings and content such as pictures, ringtones and apps that are saved to the device. Data stored to an SD card will not be erased unless otherwise selected.

  3. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

  4. Devices running earlier versions of the BlackBerry OS, like the BlackBerry 9930, can also be manually security wiped after a theft. To begin the wipe, click "Options" followed by "Security" and "Security Wipe." Check off the check boxes for the data you wish to remove, then type "blackberry" when prompted and click "Wipe Data" to begin the wipe.

    • Shea Laverty
  5. POWER CYCLE YOUR DEVICE: Press and hold the Power/Lock button, then select Power off . To turn the device back on, press and hold the Power/Lock button until the screen lights up. Note: If you are unable to power your device off or if it becomes unresponsive, press and hold the Power/Lock button for 10 seconds, until it reboots.

  6. INSTRUCTIONS & INFO. To power the device on, press and hold the Power/Lock key until the screen lights up. To power the device off, press and hold the Power/Lock key. Continue to hold the Power/Lock key until the timer reaches zero. If you are unable to turn your device on, plug the device into a power source for 15 minutes, and then try again.

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  8. To do this, you will need to enter the recovery mode and select the "wipe data/factory reset" option. To enter recovery mode on an BLACKBERRY Passport, you will need to: Turn off the phone. Press and hold the volume down and power buttons at the same time. Release the power button when the phone vibrates, but continue holding the volume down ...