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Sep 24, 2021 · How to insert or remove SIM card on iPhone 13 Pro and Pro Max.
- 56 sec
- 32.3K
- Tech Sphere
- Overview
- Restart iPhone
- Check For an Active Cell Plan
- Check For Carrier Settings Update
- Reinsert SIM Card
- Try a Different SIM Card
- Contact Carrier for eSIM
- Contact Apple
Get cellular functionality back by diagnosing why your SIM card isn't working
Are you getting a SIM error on your iPhone 13? The SIM card is necessary to use the cellular plan on your phone, though many phones now have eSIMs (embedded SIMs) that you can use instead of a physical SIM card. You may be getting a SIM failure error because there's something wrong with your SIM card or cellular plan. In this article, we'll go over the top methods to fix the "SIM failure" error on your iPhone 13.
Ensure your phone has an active cellular plan by checking under "Settings" > "General" and going to the "Cellular" or "About" menus.
If you have a physical SIM, you can remove the tray on the left side of your phone to reinsert the SIM or replace it.
Press and hold the side button and volume up button for a few seconds.
This will bring you to the power options screen. The best first troubleshooting step when you have glitches on your phone is usually to
to see if the issue gets fixed. Many seemingly random issues are fixed by restarting your device, including SIM or eSIM issues.
Slide the "slide to power off" slider to the right. Your phone will shut down.
Press and hold the side button once your phone is completely off. Hold this button for about three seconds until the Apple logo appears on your screen, then release.
Check your SIM status. If you don't get a SIM failure alert right away, go to
If you don't have an active cellular plan, you won't be able to make calls or use apps like WhatsApp or Viber.
If you have an active cellular plan, you will see options to turn your cellular data on or off and a section for your current cellular carrier. If you don't see these options, you may not have an active cellular plan.
Go back to the "Settings" app and tap
You can also check your SIM in the
settings section. Scroll until you see a section called "Physical SIM" or "eSIM." If you have an active cell plan, you should see your SIM's network, carrier, IMEI, and ICCID. If you don't see these options, you may not have an active cellular plan.
Contact your carrier or the person in charge of your plan.
Connect your phone to Wi-Fi.
If you're having issues with cellular-related activities on your phone and keep getting a SIM failure error, first connect your phone to Wi-Fi if it isn't already. You can manually try
to fix your SIM issue.
This lists all of the general settings for your iPhone.
It's the top option under
and lists all the information for your iPhone.
If you have a physical SIM,
and putting it back in can help refresh any SIM failure errors. You can open the SIM tray using a paperclip or SIM eject tool. The SIM tray is located on the left side of your phone.
Remove the SIM card and place it back in the tray, ensuring it's placed correctly, before reinserting it.
You may not have a physical SIM with your iPhone 13. If you open the SIM tray and don't see a SIM card, check under
and scroll until you see information about your SIM. If you see a heading that says "eSIM" and no heading about "physical SIM," then you must contact your carrier for eSIM assistance.
Restart your phone and check your SIM status. If you don't get a SIM failure alert right away, go to
Get a new SIM card from your carrier.
If your current SIM card isn't working or is damaged, you can replace it with a new one from your carrier. You should contact your carrier to see what options are available for SIM card replacement.
If you don't want to deal with a physical SIM card, you can also get an eSIM instead. iPhone 13 supports eSIM.
Open the SIM tray. You can
using a paperclip or SIM eject tool. The SIM tray is located on the left side of your phone. Remove the old SIM card and replace it with the new one before putting the SIM tray back in.
If your SIM card has a SIM PIN, you'll be prompted to enter this. Don't guess what the SIM PIN is, as guessing incorrectly can permanently lock your SIM card, and you'll have to contact your carrier for yet another SIM.
Contact your carrier for any eSIM-related problems.
If your phone doesn't have a physical SIM and you're experiencing issues with your eSIM, you should contact your carrier for help. If needed, your carrier can issue a new eSIM to see if that will fix the issue.
While your cell carrier typically takes care of SIM-related issues, Apple Support can assist if nothing else is working. You can
online or by going to an Apple Store and asking for assistance.
All tip submissions are carefully reviewed before being published
This article was co-authored by wikiHow staff writer,
Jan 27, 2024 · Step 1: Power Off Your iPhone. Before embarking on the process of resetting your iPhone's SIM card, it's crucial to initiate the procedure by powering off your device. This step is essential to ensure the safety of both your iPhone and the SIM card during the subsequent actions.
Ensure the device is powered off. From the left-lower edge of the device, remove the SIM card tray. Utilize the SIM eject tool (or paperclip) to unlock the tray by inserting it into the slot. Do one of the following: Insert SIM card. Ensure the gold contacts are facing the screen and the notch is located on the top. Remove SIM card.
Step 1 Eject the SIM card tray. Insert a SIM card eject tool into the small hole in the SIM card tray, located on the volume button edge of the iPhone. Press firmly to eject the tray. Add a comment. Step 2 Remove the SIM card tray. Remove the SIM card tray from the iPhone. The SIM card will fall out of the tray easily.
Jan 5, 2024 · The tray also fits only one way. Find the SIM tray on the left side: iPhone 15 Pro* iPhone 15 Pro Max* iPhone 15* iPhone 15 Plus* iPhone 14 Pro* iPhone 14 Pro Max* iPhone 14* iPhone 14 Plus* iPhone 13 Pro Max. iPhone 13 mini. iPhone 12 mini. iPhone 12 Pro Max.
People also ask
How to remove SIM card from iPhone 13 Pro / iPhone 13 Pro Max?
Where is the SIM tray on iPhone 15 Pro Max?
How do I Reset My sim card on my iPhone 13?
How do I remove a SIM card from my iPhone?
Sep 21, 2021 · 1. Take a look at the left-hand edge of your iPhone 13. 2. You should see the SIM card tray below the 'Volume' buttons. 3. Now, find a paper clip or a SIM-eject tool. Don’t use anything too sharp. 4. Push the tool into the small hole on the bottom edge of the SIM card tray . 5. Push firmly but don’t force it. The SIM card tray should pop out . 6.
