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  1. Oct 25, 2022 · Download Article. 1. Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard. 2. Press and hold the Right Shift key. Continue to hold the Alt key while you hold the Shift key. 3.

  2. When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings. All phone data will be deleted. Data on the SIM card is not deleted. Step 1 of 10. Find "Wipe Handheld". Press the Menu key. Step 2 of 10. Find "Wipe Handheld".

  3. Apr 13, 2024 · 1. Restart your device: Sometimes a simple restart can resolve minor issues. Power off your device, remove the SIM card, wait for a few seconds, and then reinsert the SIM card and power on your device. 2. Check SIM card compatibility: Ensure that your device is compatible with the SIM card you are using.

  4. The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.

    • Shea Laverty
  5. My phone number appears as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the phone application. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click SIM Card. Highlight the phone number.

  6. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

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  8. On most phones, you can reset your phone through the Settings app. If you can't open your phone's Settings app, you can try factory resetting your phone using its power and volume buttons. We recommend checking your manufacturer's support site for device-specific instructions.