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How do I Fix wireless connections on my BlackBerry smartphone?
What should I do if my BlackBerry doesn't have Wi-Fi?
How do I Reset my Blackberry?
How do I switch Wi-Fi networks on my BlackBerry® device?
If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.
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Turn the phone on, proceed to the Wifi setup screen and click "Manual Setup" (If there is no Manual Setup button this is because you have already logged into your Wifi and the button has been replaced with a "Hotspot" button.
• If the Wi-Fi network that you want doesn't appear on the Wi-Fi settings screen, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually. • Check that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device can't connect to a Wi-Fi network.
Before you start. This guide will show you how to set up Internet on your BlackBerry by setting up the network manually. 2. Swipe left and select Settings. 3. Select Networks and Connections. 4. Select Mobile Network. 5. Select APN. 6. Select Reset Defaults. 7. Select Restore. Your phone will reset to default Internet settings.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
1. Before you start. This guide will show you how to set up Internet on your BlackBerry by setting up the network manually. 2. Slide down the top menu. 3. Select Settings. 4. Select Networks and Connections. 5. Select Mobile Network. 6. Select APN. 7. Select Reset Defaults. 8. Select Restore. Your phone will reset to default Internet settings.
User Guide • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your BlackBerry device to scan for available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only.
