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      • To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.
      www.wikihow.com/Reset-a-BlackBerry

      3 Ways to Reset a BlackBerry - wikiHow

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