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    Recover Deleted, Formatted or Lost Files from PC/Recycle Bin/Camera/USB/SD Card, etc. Recover Photo, Video, Audio, Document and Other Files in 3 Steps. Preview Before Recovery.

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  2. 1. On your computer, download and install BlackBerry Link from. www.blackberry.com/BlackBerryLink. . 2. Open BlackBerry Link. 3. Connect your current BlackBerry device to your computer using a USB cable. 4. Complete the instructions on the screen. 5. When prompted, connect your new BlackBerry 10 device to your computer using a USB cable. 6.

  3. Jan 26, 2012 · Connect your BlackBerry smartphone to your computer. To include files that are saved to the built-in media storage in a back up file, on the Backup and Restore tab, click Configure Backup Options and select the Back up on-board device memory check box. Click Save. To back up all your smartphone data, click Back up.

    • Method
    • Tips
    If either device is powered off, you'll want to turn it on now.
    Avoid disconnecting the USB cable during installation or file transfer. Doing so may corrupt your files. Thanks Helpful 0 Not Helpful 0
    If your computer cannot read your phone, try checking the Blackberry website for the specific drivers that suit the model of your phone. You can do this at http://us.blackberry.com/software.html?lid=us:bb:software:software&lpos=us:bb:software. Thanks Helpful 0 Not Helpful 0
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    • Performing a Hard Reset: Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
    • Performing a Soft Reset: Press and hold the Alt key. This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
    • Performing a Factory Reset: Open the Options on your home screen. Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
    • Performing a Hard Reset Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
    • Connect your BlackBerry to the computer using the BlackBerry sync cable.
    • Open BlackBerry Desktop Software if it doesn’t open automatically.
    • Open the Support Tools interface by clicking the question mark icon, hovering your mouse over "Support Resources" and selecting "Support Tools".
    • Click “Reset to Factory Settings" and follow the on-screen instructions to reset your phone.
  4. Download and install the Android File Transfer app. With the device powered on, insert the USB-C end of the USB-C cable into the port on the device. Then insert the USB end of the USB-C cable into an open port on the computer. Select CHARGE & DATA at the bottom of the screen, then select Transfer files to place the device in the correct USB mode.

  5. Sep 7, 2021 · With a BlackBerry, you can use the Backup and Restore tool in Desktop Manager to save files from your BlackBerry device to your computer or to restore saved files to your device. UITS recommends backing up your data before updating your BlackBerry's software.

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