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What should I do if my iPhone doesn't turn on?
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Force restart iPhone. If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart. Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.
- Update iOS
On a Mac (macOS 10.15 or later): In the Finder sidebar,...
- Learn What to Do
Press and quickly release the volume down button. Press and...
- Turn iPhone on Or Off
Turn off Find My; Find devices. Add your iPhone; Add your...
- Restart your iPhone
Press and hold the side button until the power-off slider...
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- Overview
- If your screen is black or frozen
- If your iPhone turns on but gets stuck during start up
- If you need more help
If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
iPhone screen is black or frozen
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1.Press and quickly release the volume up button. 2.Press and quickly release the volume down button. 3.Press and hold the side button until you see the Apple logo (this takes around 10 seconds). 4.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 5.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 7 or iPhone 7 Plus
1.Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 6s and earlier, including iPhone SE (1st generation)
1.Press and hold both the Home button and the side button or the top button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
If you see the Apple logo or a red or blue screen during startup, try these steps:
1.Connect your iPhone to a computer.
2.Select your iPhone on your computer.
3.While your iPhone is connected, follow these steps:
•On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
•On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
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Dec 5, 2023 · If your iPhone is responding properly, you can factory reset your iPhone by heading to Settings. Then, tap General > Transfer or Reset iPhone > Erase All Content and Settings. Enter your iPhone PIN and Apple ID password. Your Apple iPhone’s screen will go blank, and the Apple logo should appear with the text “Hello” in various languages.
- Restart your iPhone. The first thing to try should be obvious: restart your iPhone. Under the hood, your iPhone isn't that much different from a Mac or Windows PC, and you may have already encountered problems with those devices that are solved by a simple reboot.
- Force restart your iPhone. Of course, if your touchscreen is acting up, you may not be able to move the power-off slider properly to shut down your iPhone.
- Check your screen protector and clean your screen. Screen protectors are usually very thin these days and are designed to work well with modern smartphones.
- Disconnect wired accessories. It's pretty uncommon these days, but we have encountered cases where connected accessories somehow get in the way of your touchscreen interactions.
Feb 18, 2022 · Try a Force Restart. Stuck at Apple Logo? Try Recovery Mode. Other Possibilities. When your iPhone won't turn on, there could be several different issues causing this problem. If you have an iPhone that won't power up properly or is glitched and stuck, we'll show you what you can do about it. Recap: How to Turn on an iPhone.
