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What if my iPhone has a frozen screen?
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How do I Reset my iPhone 11?
Force restart iPhone. If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart. Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.
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- Overview
- If your screen is black or frozen
- If your iPhone turns on but gets stuck during start up
- If you need more help
If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
iPhone screen is black or frozen
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1.Press and quickly release the volume up button. 2.Press and quickly release the volume down button. 3.Press and hold the side button until you see the Apple logo (this takes around 10 seconds). 4.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 5.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 7 or iPhone 7 Plus
1.Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 6s and earlier, including iPhone SE (1st generation)
1.Press and hold both the Home button and the side button or the top button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
If you see the Apple logo or a red or blue screen during startup, try these steps:
1.Connect your iPhone to a computer.
2.Select your iPhone on your computer.
3.While your iPhone is connected, follow these steps:
•On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
•On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
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Dec 5, 2023 · You can usually reset an unresponsive Apple iPhone by restarting your device, based on your iPhone model. If your iPhone won’t restart easily, try a hard reboot of your phone next. Lastly, if it’s still completely frozen, you may need to do a factory reset of your iPhone entirely.
Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo (this will take around 10 seconds). If your iPhone doesn’t turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again.
Mar 15, 2021 · Press and hold both the sleep/wake button and the home button until you see the Apple logo. Last option: Reinstall iOS. If your iPhone is really messed up and just...
Mar 24, 2024 · Quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Press and hold the Side button until the Apple logo appears, then release the Side button. During...
Go to step 1. Performing a force restart won't delete any data, but can be helpful if your iPhone 11 is frozen, won't turn on, or needs troubleshooting. Step 1 How to Force Restart an iPhone 11. Quickly press and release the Volume Up button (1). Quickly press and release the Volume Down button (2). You really have to press very briefly.
