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- Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.
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Reset Your Password. If you have forgotten your password, please enter your email address below.
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The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.
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To protect your BlackBerry ID login information if your smartphone is lost or stolen, the password reset email is not delivered to your smartphone. To receive your password reset email at a different email address, you must temporarily forward your email before you click the Submit button.
May 14, 2013 · To generate a password reset email, complete the following: Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
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