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      • Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper.
      help.aol.com/articles/account-management-managing-your-aol-password
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  2. To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL...

  3. If you've forgotten your password, you can reset it to get back in to your AOL account. It's also a good idea to update your password regularly and to make sure it's unique from other...

  4. Recover a forgotten username. If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to...

    • Signs of A Hacked Account
    • Review Your AOL Mail Settings
    • If Your Account Has Been Compromised

    • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge. • Your inbox is full of MAILER-DAEMON notices ...

    Hackers may change the settings in your AOL Mail account to disrupt your inbox or get copies of your emails. Access your mail settingsand make sure none of your info or preferences were changed without your knowledge. Things to look for include: • Email filters • Display name • Email signature • Blocked addresses • Mail away message

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. C...

  5. If you get the message "Invalid password. Please try again," you may be using the wrong password to access your account. Reset your forgotten password online using the account recovery options...

  6. Sign in to the AOL Account Security page. Scroll to the bottom of the page. Click Add email or Add phone number. Follow the on-screen prompts to enter and verify your new recovery info.

  7. Jan 1, 2021 · Go to the AOL Sign-in page, and enter your email. Press Next > I forgot my password. Then, pick a reset option, enter the code, press Create a new password, enter the verification code, and press Verify. This article explains how to reset your AOL email password.

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