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  1. If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.

  2. down list, tap Logs. Tap Copy Logs. Troubleshooting: Wi-FiI can't connect to a Wi-Fi network Start by checking for these basic issues: • Check that you turned on the connection to the Wi-Fi network. On the home screen, swipe down from the top of the screen. Verify that the Wi-Fi icon appears blue.

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    • Overview
    • Make sure that your router is on and that you're within range
    • Make sure that Wi-Fi is on and that you can see your network
    • If asked, enter your Wi-Fi password
    • Check for issues with your Wi-Fi network
    • Check your cables and connections
    • Restart
    • Reset your network settings
    • Get more help

    Get help connecting to Wi-Fi on your iPhone or iPad.

    If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

    Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.

    If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

    If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.

    Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

    If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

    If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.

    Restart your iOS or iPadOS device.

    Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.

    If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

    If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

    •If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.

    •Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.

    •Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.

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    • Network Issues. Before we start troubleshooting issues with your phone, it’s important to make sure the phone is to blame. Do a few quick checks to sort this out rather than delving into your phone’s innards.
    • VPN. A Virtual Private Network, or VPN, is a great way to maintain better privacy while browsing the web. However, it can also impede your ability to get the web at all.
    • Buggy Software. Any software which contains errors can cause connectivity issues. See if you can use the network elsewhere. Use a different internet browser, or check another app to see if WiFi is working there.
    • Faulty Antenna. Just like the FM radio in your car, WiFi uses electromagnetic waves to transmit signals. Also like FM radio, it requires an antenna to collect the signal and convert it into data your iPhone can interpret.
  4. Aug 26, 2020 · Double-check the network. Disable Wi-Fi Assist. Check your Router. Forget your Wi-Fi. Toggle Location Services. Are you using a VPN? How to check for a VPN. Reset Network Settings. Are you on the latest version of iOS? Reboot your iPhone. Backup and restore your iPhone. Backup first. Now Restore. Reach out to Apple. Toggle your Wi-Fi.

  5. Jul 19, 2023 · Turn Airplane Mode to reenable Wi-Fi. Make sure Wi-Fi is on. A good rule of tech support is to confirm whatever you're trying to fix is turned on. In this case, you may simply need to turn on Wi-Fi on your iPhone. Using Control Center to turn on Wi-Fi is easiest.

  6. Support for BlackBerry Enterprise Security Products Log in to myAccount to search the support knowledgebase, check the status of your support cases, download software and updates, and manage your BlackBerry Cylance cybersecurity, endpoint management (UEM), and secure communications software.