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BlackBerry Classic support. Smartphone support. Guided Support. Option 1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.
This is likely someone who has done a specific Classic-only (Q20 is the same as a Classic) fix that is temporary. I recommend you use a verified autoloader and apply the Ultimate Fix for a permanent solution.
People also ask
How do I connect my BlackBerry Classic to the Internet?
How do I Reset my Blackberry?
How do I find support options for my BlackBerry smartphone?
How do I Reboot my Blackberry?
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
The BlackBerry Classic (also known as the BlackBerry Q20) was released in 2014. Model numbers: SQC100-2, SQC100-3, SQC100-5. Blackberry Classic troubleshooting, repair, and service manuals.
The steps: Boot up your Classic as normal. Connect to a wireless network. Select "Hotspot Login" at the bottom once connected. Press and hold the "Blackberry" logo you'll see on the screen which says "Your device is now connected to the Internet." Press the End Call/Power button on your device.
Sep 9, 2020 · Updated December 22, 2021: As a reminder, the legacy services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 and earlier versions, will no longer be available after January 4, 2022. As of this date, devices running these legacy services and software through either carrier or Wi-Fi connections will no ...
Support for BlackBerry Enterprise Security Products Log in to myAccount to search the support knowledgebase, check the status of your support cases, download software and updates, and manage your BlackBerry Cylance cybersecurity, endpoint management (UEM), and secure communications software.
