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  1. Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays.

  2. Additional Enquiries: National Rail provides support for overseas enquiries at +44 (0)20 7278 5240, a textphone service for customers with hearing impairments at 0345 60 50 600, and a Welsh language service at 0345 60 40 500. Email: For suggestions, feedback, or queries, National Rail can be reached at customer.relations@nationalrail.co.uk.

  3. Help and Assistance | National Rail. Major disruption between London and Cambridge / Peterborough expected until the end of the day. Last updated:Today at 01:14. Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink.

  4. 03457 48 49 50. Postal Address. ATOC Ltd. 2nd Floor. 200 Aldersgate Street. EC1A 4HD. Managing Director. Jacqueline Starr. Need train tickets for National Rail?

  5. To book a ticket over the telephone, call Bishop Trains on 01388 661 394 (Mon-Saturday 0900 – 1600) IMPORTANT: Bishop Trains have no access to online bookings, and should be contacted to make new bookings only. Please use the form below to contact nationalrail.com about this website. If your query is about a ticket booked online, email ...

  6. www.southernrailway.com › help-and-support › contact-usContact us | Southern Railway

    Contact details for and hours of operation are below: Website (including online chat): www.railombudsman.org. Telephone: 0330 094 0362. Textphone: 0330 094 0363. Email: info@railombudsman.org. Twitter: @RailOmbudsman. Post: FREEPOST – RAIL OMBUDSMAN. The Contact Centre team are available Monday to Friday 09:00 - 17:00.

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  8. The website nationalrail.com has been used to promote train travel since 1999, and has sold tickets since 2003. Formerly managed from Chester-le-Street station, the online business is now operated by National Rail Bishop Auckland Ltd based in County Durham. The director of Nationalrail.com may be contacted at.

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