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- Check your charging cable and USB adapter for signs of damage, such as breakage or bent prongs. Don't use damaged accessories. Use a wall power socket and check for firm connections between your charging cable, USB wall adapter, and wall socket or AC power cable, or try a different socket.
support.apple.com/en-gb/108805If your iPhone or iPod touch won't charge – Apple Support (UK)
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What should I do if my iPhone won't charge?
How do I know if my iPhone is charging?
How do I know if my phone is not charging?
Why is my iPhone not charging?
If your iPhone or iPod touch won't charge. If your battery won't charge, charges slowly or an alert message appears, find out what to do. Plug into a power source. To charge your device, follow these steps: Connect your device to the USB cable that came with it. Plug into one of these three power sources:
- Hard Reset Your iPhone. Sometimes the solution is as simple as hard resetting your iPhone. That’s the first thing an Apple tech would do in the Apple Store, and it’s easy to do at home.
- Check Your Lightning Cable For Damage. Take a very close look at both ends of the USB cable you use to charge your iPhone. Apple’s lightning cables are prone to fraying, especially at the end that connects to your iPhone.
- Try A Different iPhone Charger. Do you charge your iPhone by plugging it into the wall, using a car charger, in a speaker dock, in your laptop, or some other way?
- Brush The Gunk Out Of Your iPhone’s Charging Port. Use a flashlight and take a close look at the charging port in the bottom of your iPhone. If you see any debris or gunk in there, it might be preventing the lightning cable from making a solid connection to your iPhone.
Aug 31, 2011 · My iPhone 4 will only charge when it is plugged in and when I'm not using it and it charges very slow. When it is plugged in it won't show the battery icon as green and there is no lightning bolt next to it.
- It seems to be a dead battery because the USB connector seems OK by what you say! The iPhone is telling you about it by showing the "powered by out...
- Oh boy, this could be a number of issues. I would have to start this with some questions. When you plug the iPhone in, does it show the battery cha...
- Honestly, I would try the following: - I would try changing the battery . If that doesn't fix it: - I would change the charging base itself.
- Same issue I had. My friend had just replaced her iPhone with a version 5 and two days later needed to download the old iPhone 4 - but somehow the...
- The problem could be anything, it could either be water damage or your charging pin could be damaged (Due to any physical or any other type of coll...
- My iphone 4 had the same problem. It says that it is connected and it can transfer data but it doesnt charge. I had the battery replaced and theref...
- I have the EXACT same problem I called apple and here's what's going on: My phones battery is like done. The battery's condition is ONLY 30% so whe...
- Change the dock connector the issue happened after the item was plugged and unplugged from a cord. The chances are that it damaged the dock connect...
- So I just had a problem with my iPhone 4 charging. When I plugged it in, it would make the charge jingle but the plug would show up in the battery...
- General Troubleshooting Tip
- Restart Your iPhone
- Update Your iPhone OS
- Check Your Lightning Cable
- Check Your iPhone's Lightning Connector
- Check Your Charging Adapter Or USB Power Source
- Check Your Wireless Charging Device
- If All Else Fails
One of the most fundamental techniques in troubleshooting is called "swapping with known good parts." Take an accessory you think might not be working and substitute it in your setup with an identical part that's new or already known to work. Have a problem charging? Swap out your old cable for a new one. If the charging process works with the new ...
Apple's iPhone software sometimes gets confused about charging operations due to mistakes, or bugs, in its programming. Sometimes that software crashes and is not functioning properly. The best way to temporarily fix this is by restarting your phone. On iPhone X or iPhone 11, hold down the side button and either one of the volume rocker buttons at ...
Software that controls charging on your iPhone can have mistakes written into it. Sometimes Apple catches these mistakes and fixes them with updates. There's a catch: Your iPhone's battery must be at 60 percent or higher to update. Apple requires this because if your battery dies while updating, it can ruin your phone. If you're OK on battery life,...
If restarting and updating your phone didn't help, it's time to start looking at potential hardware problems. Apple has a special brand name for the charging connector on the bottom of the iPhone: Lightning. Take a look at your Lightning-to-USB charging cable on both ends. 1. Are the cable connectors frayed or broken? 2. Are there exposed wires com...
Pocket lint and dust often accumulate in the Lightning port on the bottom of an iPhone through daily use, especially if the phone is frequently kept in a pants pocket. The lint builds up and physically blocks the Lightning cable from inserting fully and making a solid connection. It is possible to remove lint from your iPhone's lightning connector ...
iPhones need a certain amount of power from a USB source to charge within a reasonable amount of time (a few hours). The most reliable source of power is the included wall adapter made by Apple. To get more technical, an iPhone charger must supply at least 1 ampere ("A" or "Amps" for short) of current to charge an iPhone efficiently. Many USB ports...
Every iPhone since 2017 (including the iPhone 8 and iPhone X) supports wireless charging. To use wireless charging, you must have a special wireless charging pad or surface designed to work with the Qi wireless charging standard. This can be a great temporary workaround to charge your iPhone if you're having trouble charging with a Lightning cable ...
If none of the tips above help, it's time to contact Apple Support or make an appointment for service support at an Apple Store. Good luck---I hope you figure it out.
- Turn it off and back on again. Anytime you are troubleshooting a problem, it helps to restart the system and see if that fixes the issue. If your phone still has enough battery life, restart the phone and then try to charge it again.
- Verify that your phone is not charging. Start by making sure your phone is not charging. Connect your phone however you usually do to charge it — wirelessly, plugged into an AC adapter, plugged into a computer's USB port — and check the phone's display.
- Don't charge it wirelessly. If you have an iPhone X or later that supports wireless charging — or you have a wireless charging case for an older model iPhone — let's simplify our troubleshooting by eliminating that as a possibility right away.
- Check your iPhone's Lightning port. If your phone isn't charging the way it usually does, your next stop should be to inspect the Lightning port. This is a lot more common than you might think.
Jan 23, 2024 · The fastest way to test whether your charging cable is the issue is to simply borrow a working cable from a friend or coworker and see if it makes a difference. You'll need to also test your adapter or outlet to see if they're the root of the issue as well. 3. Dirty Charging Port.
Apr 30, 2024 · My iPhone Won't Charge: Check Your Charging Accessories for Damage. Your outlet is working, your charging accessories and the USB Ports on your iPhone and power adapter are clean, let's move on to components that may need to be replaced. First, we'll go over your charging accessories.
