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Find out how to get help with deliveries, your DoorDash account, or payment through automated and live support channels. You can also access information about DoorDash, careers, and privacy policy.
- Consumer Support
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Find answers to your questions about orders, delivery, and more on the DoorDash help center. If you need more assistance, you can chat or call us 24/7 at (855-431-0459).
DoorDash Customer Support. Ask a question... Search. End of Search Dialog. Not a DoorDash Customer? Check out your help site below!
- Overview
- Contacting Customer Service
- Contacting Your Driver through the App
- Reaching out to DoorDash Online
DoorDash is a food delivery service that sends a driver to pick your food up from a restaurant and deliver it to you. Whether you’re a merchant or customer, you may need to contact your DoorDash driver or their corporate office. DoorDash makes contacting them easy, and you can do it through their app or website. You can also call them at 855-554-57...
Call DoorDash’s customer support line at 855-554-5779.
The customer support phone number is toll free. Calling their customer service line is a good idea if you want to speak with someone directly about a nuanced question or concern and don’t feel like waiting for an answer.
Follow the menu prompts to speak with a customer service agent.
Press 2 on your keypad if you’re a customer. You will be asked to complete a short questionnaire after you’re done with your call. The phone will ring as you’re connected to a customer support specialist.
If you’re working for DoorDash, press 3 when prompted. If you’re a merchant or vendor, you’ll press 1.
The questionnaire that you’ll be asked to complete after your call is only 2 questions. If your customer support agent was helpful, take a minute to complete it to give them a positive review.
Open the DoorDash application on your phone or tablet.
The DoorDash icon is white, with a red logo showing a “D” in the middle. Click the icon and wait for the application to load.
The DoorDash app can be used on iPhones, Androids, or tablets. The format of the app is the same on each platform.
Click the “Orders” tab at the bottom and select your pending order.
The tab for orders is at the bottom of the home screen. Select the order that you’re inquiring about by highlighting it with your finger or mouse.
The status of your order will be on this screen as well. You’ll also be able to see where your driver is on your local map.
Visit the DoorDash website and scroll to the bottom of the page.
The DoorDash website is very minimalistic and sleek, so you’ll have to scroll for a few screens to reach the bottom. There is a grey bar at the very bottom of the webpage.
You can visit the DoorDash website at
Click the help button and select customer, dasher, or merchant.
In the bottom row of the grey bar at the bottom, the second column of options reads “Let Us Help You.” Click the third option below, “Help.” Once you open the help page, it will ask you whether you’re a customer, dasher, or merchant.
Click any frequently asked question and pick the “Still Need Help” button.
Discover restaurants and more near you. Sign in for saved address. Delivery & takeout from the best local restaurants. Breakfast, lunch, dinner and more, delivered safely to your door. Now offering pickup & no-contact delivery.
Jun 13, 2023 · Learn four ways to reach DoorDash support as a delivery driver, including phone number, chat option, social media accounts and RSG website. Find out how to troubleshoot issues, get help and share your feedback.
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Sep 18, 2023 · Find out how to contact DoorDash headquarters in San Francisco, California, and their customer service department. Learn about the different ways to get in touch with DoorDash via phone, email, Twitter, or app.