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    • Overview
    • Get ready to factory reset
    • Factory reset your phone
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    To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.”

    Important: Some of these steps work only on Android 9.0 and up. Learn how to check your Android version.

    Important: A factory reset erases all your data from your phone.

    If you're resetting to fix an issue, we recommend first trying other solutions.

    Know Google Account username & password

    To restore your data after you reset your phone, you must enter security info. When you enter the info, it shows that you or someone you trust did the reset.

    1. Be sure that you know a Google Account on the phone.

    • Open your phone's Settings app.

    On most phones, you can reset your phone through the Settings app. If you can't open your phone's Settings app, you can try factory resetting your phone using its power and volume buttons.

    We recommend checking your manufacturer's support site for device-specific instructions.

    • Add or remove an account on Android

    • Can't sign in to your Google Account

  1. Oct 19, 2023 · Android Devices. A soft reset on some Android devices is a milder form of resetting compared to a factory reset. It only restores your device’s settings to their default state, leaving your personal files like photos, videos, and apps untouched. This is useful for minor troubleshooting, like fixing connectivity issues or app glitches.

  2. Sep 6, 2021 · In the Settings menu, scroll down to "System." Samsung owners should look for "General Management." Expand the "Advanced" section if you need to and select "Reset Options." Samsung owners will see "Reset." Now look for "Erase All Data (Factory Reset)" or simply "Factory Data Reset." You'll see a warning to let you know that this process will ...

    • Editor. Android And Streaming
  3. Nov 30, 2021 · Enter the search term “Factory Reset” to perform a search. The top result returned by the search should showcase the appropriate option, as shown in our sample images. Tap on that option to ...

  4. May 9, 2024 · Ensure the device is plugged in or has enough battery to go through the reset process. Open the Settings app. Select System. Go into Reset options. Hit Erase all data (factory reset). Tap on Erase ...

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  6. Feb 19, 2024 · Tap Backup and reset. On newer versions of Android, you may need to tap Additional settings first. On Samsung Galaxy devices, tap General Management, and then Reset. 3. Tap Erase all data (factory reset). A pop-up menu will open. 4. Tap Erase data. Again, this will reset all your data on your device.

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