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Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711). A pharmacist is available during normal business hours.
- Contact Us - CVS Caremark
If you do not have a member ID card, please call Customer...
- Contact Us - CVS Caremark
If you do not have a member ID card, please call Customer Care at 1-800-552-8159. For questions concerning your prescription (s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card.
For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
For questions regarding your prescription benefits, you may call Customer Care toll-free at 1-800-552-8159. For questions about our website or for technical support, please call toll-free at 1-877-460-7766. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590 Lee's Summit, MO 64064-6590
Members simply sign up online to have their medications mailed in secure, tamper-resistant packaging. Pharmacists fill and check each order, and members can always call with questions about their medications.
Your Coverage & Plan Details. Your Questions, Answered. Getting your medication. Making sure you get the medication you need is our priority. You can decide the most convenient way to fill your Rx – with options like contactless delivery to your door or pickup at a pharmacy in your network. The choice is yours. Rx delivery by mail from CVS Caremark
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Help. At CVS Pharmacy we’re committed to the highest level of customer service. How can we help you? Click on a topic to find answers to the most frequently asked questions, or enter a keyword in the Search field.