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By phone. Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711 ). A pharmacist is available during normal business hours.
- Health Professionals Only
Send general questions and comments to...
- Caremark Client Portal
For questions regarding your prescription benefits, you may...
- Health Professionals Only
If you do not have a member ID card, please call Customer Care at 1-800-552-8159. For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590
Send general questions and comments to CustomerService@Caremark.com and a CVS Caremark representative will respond to your inquiry within two business days.
For help with CVS.com® and Mobile. For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
Phone Number: Contact CVS headquarters directly by calling 1-401-765-1500. This phone number is for the corporate office, not customer service or pharmacy assistance. You can contact customer service at 1-800-746-7287 or website assistance at 1-888-607-4287.
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For questions regarding your prescription benefits, you may call Customer Care toll-free at 1-800-552-8159. For questions about our website or for technical support, please call toll-free at 1-877-460-7766.
Help. At CVS Pharmacy we’re committed to the highest level of customer service. How can we help you? Click on a topic to find answers to the most frequently asked questions, or enter a keyword in the Search field.
