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  1. Phone. 0344 472 9646. Live chat (existing bookings only) > Click here to access Live Chat. Opening hours: Mon – Fri: 9am – 6:30pm. Sat: 9am – 5.30pm I Sun: 10am – 5.30pm. If you're calling from outside the UK, use the phone numbers below to get in touch. Calling from USA. Customer Centre: +1 800 862 8621. Opening hours:

  2. Virgin Atlantic Customer Centre 0344 209 7 729. Reservations, Customer Service and Flying Club. Opening Hours 7am - 9pm every day. Virgin Atlantic Special assistance. Get in touch using our contact form by selecting Special assistance.

  3. Virgin Atlantic help centre | Virgin Atlantic

  4. Notifying customers of known delays, cancellations and diversions. 3. Delivering baggage on time. 4. Allowing reservations to be held or cancelled without penalty for 24 hours. 5. Assisting and enabling customers with special needs. 6. Meeting customers essential needs during lengthy tarmac delays.

  5. If you cannot locate your reference or are having difficulty, please contact our call centre on 0344 209 7310. Entering names. When checking in online: If you've used a middle name (s) when making your booking, you'll need to add these to your first name in order to retrieve your booking. For example, John Robert Smith would be entered as:

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