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- Agents can provide, and customers can receive, remote assistance for a number of devices in various ways. Remote assistance works for connected devices like desktop and mobile devices, disconnected devices like equipment and printers with Rescue Live Lens camera-sharing, and web support.
www.logmeinrescue.com/enable-remote-work/what-is-remote-access-remote-support
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How does LogMeIn Rescue remote support work?
What is LogMeIn Rescue?
Is rescue the same as LogMeIn?
How do LogMeIn Rescue administrators manage unattended access?
Agents can provide, and customers can receive, remote assistance for a number of devices in various ways. Remote assistance works for connected devices like desktop and mobile devices, disconnected devices like equipment and printers with Rescue Live Lens camera-sharing, and web support.
Jan 5, 2023 · LogMeIn Rescue is used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. Increase first call resolution.
Rescue's comprehensive remote support software lets help desk technicians identify and deliver effective resolutions without interruptions – even on inactive devices. Make Support Simpler. Brand customization. Take control of how your customers experience remote desktop support.
During a shared browsing session, the following features and tools are available to the support agent. During a shared browsing session, you and your customer are sharing control over the page you are co-browsing.
The LogMeIn secure remote support solution allows your team to access any device in 20 seconds. Learn more about the LogMeIn Rescue's remote support features, including multi-platform support, chat and more.
Sep 27, 2022 · LogMeIn Rescue is a tool that technicians use to access remote computers and mobile devices. While this guide speaks directly to the customer, Rescue technicians can use this section to understand the end-user experience during a remote support session.
Apr 10, 2024 · By using the Access Wizard, LogMeIn Rescue customers can conveniently mass-deploy the Unattended Access service to multiple devices. Once the installer is deployed, LogMeIn Rescue Administrators can manage the machines associated with each MSI they created.
