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You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page. Scroll to the bottom of any eBay Help article and choose a contact option. Get in touch with us by email. From time-to-time, our wait times may be longer than usual.
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Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.
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If you have a question or concern and wish to contact eBay, you must go through their automated system. The company has done away with direct email and chat options for customer service. Fortunately, once you click on "Contact Us," the system is fairly easy to navigate.
If you are not automatically logged in, enter your username and password.
The link is in the upper left corner of the window.
This blue button appears in the lower right of the window.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; or Fees & Billing.
Once you've chosen a category, you'll be given a series of topics from which to select.
Click on a contact option.
Enter your username and password if you're not logged in automatically.
It's in the upper left corner of the screen.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; Fees & billing; or eBay app questions.
Once you've chosen a category, you'll be given a series of topics from which to select.
After you choose a subtopic, the contact options will display at the bottom of the window. Select the one that best suits you: Call Us, Call Me or Ask the Community .
Scroll down past the tips, hints and FAQs that eBay will display in order to see the contact options.
Enter your username and password if you're not logged in automatically.
It's in the lower left of the screen.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; Fees & billing; or eBay app questions.
Once you've chosen a category, you'll be given a series of topics from which to select.
After you choose a subtopic, the contact options will display at the bottom of the window. Select the one that best suits you: Call Us, Call Me or Ask the Community .
Scroll down past the tips, hints and FAQs that eBay will display in order to see the contact options.
Contact us Get the help you need from our automated assistant, or contact an agent. Find answers to your buying, selling and account questions, or contact us for more help.
On the Contact eBay tab, find your topic in the menu. We'll show you a quick way you might be able to resolve the issue yourself. We'll also show you the best way to contact us and when we're available. Email and phone call options may be available in some circumstances.
Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. You can also get in touch with us by searching for the eBay Help article that deals with your issue.
Once someone's bought an item from you, you can contact them directly. Select the button below and we'll walk you through the steps. Contact a buyer. You can also contact the buyer using their Buyer Alias Email Address which you can find in the View order details page.
