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  2. Where do I find my BT account number? A BT account number is two letters followed by eight numbers (e.g., EA12345678). If you've lost yours don't worry, there are a number of easy ways to find it.

    • Finding your account number

      You can find your account number: in your My BT account on...

    • BT ID

      All you need is your BT account number, which you’ll find on...

    • My BT

      Access your bills, check usage and review orders. Sign up...

  3. You can find your account number: in your My BT account on the first page of your paper bill; How to check your bill. Check your bill online. Use this sample bill for help finding account number. Tap or click on this sample bill to understand each part of your bill.

  4. All you need is your BT account number, which you’ll find on the right corner of any bills we’ve sent you. Find out more about your BT account number here > Create a BT ID now > Every BT ID has an account role attached to it.

  5. You'll find your account number on your latest bill. It’s a combination of two letters followed by eight numbers. It’ll look like this: CC 4000 3210. If you can’t find your account number, go to Previous bills in My Account to find it on a previous bill or chat to an advisor now.

  6. Access your bills, check usage and review orders. Sign up and login to My BT account now.

  7. You need a BT ID username and password to log in to all of BT's online services. This includes My BT where you can see your bills, usage, products and extras. It also includes our apps: BT Cloud and the BT Sport App. Forgotten your BT ID username? This is usually your email address.

  8. Feb 20, 2022 · I've just had BT broadband installed but when I log in to My BT it only shows an old account number with BT Sport as the product. The account is liked (it's showing I have 3 accounts linked) but I'm unable to switch to the new account as there is no drop down to select it.

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