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  1. Answer. RG. rgharper911. Replied on December 20, 2010. Report abuse. If at any point you granted them remote access or remote control over your computer you are at risk, if not then you are likely okay. If you did grant them remote access or remote control, the only way to be sure you are free of anything they could have left behind is to back ...

  2. Support Connection. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.

  3. Aug 9, 2022 · After they managed to solve my problem, the file I downloaded was gone and out of nowhere I had "logmein123" marked as a bookmark on the chrome browser. I'm wondering if there's any way to know if they can still access my computer, since there's nothing to uninstall and I can't know for sure if they logged out from my computer.

    • What Is Remote It Support?
    • What Is Remote Support Software?
    • What Is Attended Remote Support vs. Unattended Remote Support?
    • What Is Remote Assistance?
    • What Is A Remote Connection?

    Remote support is the action of providing technical support once a remote access connection is established for the specific purpose of troubleshooting and solving technical issues. Remote support includes remote computer support for PCs and Macs, or remote mobile support for iOS, Android, and Windows smartphones and tablets. Before remote support t...

    Remote support software allows technicians to view, control and run diagnostics on a remote device without asking the user to do anything. They can transfer files, configure settings, troubleshoot issues, and resolve problems on their own. This is clearly a better experience for the customer or employee, who can sit back while the technician solves...

    Getting a little more granular, it may help to understand the differences between attended and unattended remote support; the distinction is whether there is someone on the other side of the session. 1. Attended Remote Supportmeans an end user is present while the support session is in progress. When the end users encounter a technical issue, they ...

    Agents can provide, and customers can receive, remote assistance for a number of devices in various ways. Remote assistance works for connected devices like desktop and mobile devices, disconnected devices like equipment and printers with Rescue Live Lens camera-sharing, and web support. Remote assistance covers varying degrees of assistance, inclu...

    A remote connection specifically refers to the action of connecting to a remote support session. Any remote connection should be secure, especially for organizations offering remote support sessions to customers or employees or for providers of remote access software. All connections should have the same level of security used by financial institut...

  4. Support Connection. Enter your six-digit code, then click the Start Download button below. Start Download. How It Works. We take security seriously, Report Abuse.

  5. Small application downloads to your computer to start the support session. During the session, the Technician could be able to fully control your computer. Remember, only accept support from individuals and organizations you trust.

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  7. Start a remote support session in seconds on any mobile device, tablet or computer with LogMeIn Rescue. IT teams can support employees or customers on platforms including iOS, Android, Mac, Windows, Chromebook and Linux. Quickly pull system information, remote control, push device configurations – even integrate with apps – on any device ...