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  1. Make customer feedback collection painless. Create surveys in minutes with SmartSurvey. SmartSurvey is packed with features to help you reach respondents and capture feedback.

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  1. Be prepared to follow through with a lawsuit in small-claims court. If a lot of money is at stake, contact a consumer attorney. You can find one by going to the National Association of Consumer ...

  2. Mar 23, 2023 · Seventy-five percent said yes, with many disliking how uncomfortable it was or how it failed to provide support. One user said they “couldn’t sit on it for longer than 10 minutes.”. A few ...

  3. Jul 21, 2015 · To begin, consumers can submit a complaint on the agency's website in English or by phone (855-411-2372) in more than 180 languages. You can also write a letter or send a fax. Ultimately, each ...

  4. Feb 15, 2019 · Step 2: Complain in writing. If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.

    • How The Scam Works
    • How to Protect Yourself from Vintage Shopping Scams
    • For More Information

    You find a one-of-a-kind vintage item online that is in great shape and selling for a reasonable price. Often, this kind of scam originates with an ad on social media. You visit the website, and everything looks normal, so you make the purchase. In a best-case scenario, your package arrives, but the item isn’t anything like what you’ve ordered. It ...

    Avoid impulse buying, especially on social media. Keep in mind that scammers know how to target consumers based on their buying history. Even if an item seems perfect, try not to make an emotional...
    Scrutinize the website before you purchase. Check BBB.organd find the company’s business rating and BBB accreditation status. Carefully review consumer reviews outside of the company’s website. Do...
    Check for valid contact information.If a business doesn’t have a U.S. or Canadian phone number, consider it a red flag. Keep in mind that scammers may use Google Voice numbers or use a Gmail or Yah...
    Pay with your credit card.Credit cards offer more protection for buyers than other payment methods.

    Read up on how to identify social media ad scams and review BBB's tips for smart shopping onlineregularly to help you spot a scam. If you’ve been the victim of a scam, whether you lost money or not, share your experience at BBB Scam Trackerto help others stay alert. Stay up to date on the latest scams by subscribing to BBB’s weekly Scam Alerts emai...

  5. These days, wireless carriers give you the option of paying it off in interest-free installments or buying it outright and enjoying a lower monthly bill. Many cell phones are also available unlocked through major retailers. Follow these steps to find the best service and phone for your budget.

  6. But the customer service was top notch. Despite the fact that the product is a personal care item that cannot be returned, MysteryVibe issued a full refund. If another product from this company piques my interest later on down the line, I would not hesitate to make a purchase. Date of experience: April 23, 2024.