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You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page. Scroll to the bottom of any eBay Help article and choose a contact option. Get in touch with us by email. From time-to-time, our wait times may be longer than usual.
- Guide
Need to speak to someone? If you can’t find the answer in...
- Contacting a Seller
Select Send message. Tip Make sure your contact information...
- Sign in Or Register
We would like to show you a description here but the site...
- Email
Find answers to your buying, selling and account questions,...
- Contacting a buyer or bidder
If your buyer responds to an email you sent them, they see...
- Guide
Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.
- Overview
- Desktop
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- iOS
If you have a question or concern and wish to contact eBay, you must go through their automated system. The company has done away with direct email and chat options for customer service. Fortunately, once you click on "Contact Us," the system is fairly easy to navigate.
If you are not automatically logged in, enter your username and password.
The link is in the upper left corner of the window.
This blue button appears in the lower right of the window.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; or Fees & Billing.
Once you've chosen a category, you'll be given a series of topics from which to select.
Click on a contact option.
Enter your username and password if you're not logged in automatically.
It's in the upper left corner of the screen.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; Fees & billing; or eBay app questions.
Once you've chosen a category, you'll be given a series of topics from which to select.
After you choose a subtopic, the contact options will display at the bottom of the window. Select the one that best suits you: Call Us, Call Me or Ask the Community .
Scroll down past the tips, hints and FAQs that eBay will display in order to see the contact options.
Enter your username and password if you're not logged in automatically.
It's in the lower left of the screen.
Choose the category that best describes the reason you wish to contact eBay: Buying; Selling; Account; Returns; Fees & billing; or eBay app questions.
Once you've chosen a category, you'll be given a series of topics from which to select.
After you choose a subtopic, the contact options will display at the bottom of the window. Select the one that best suits you: Call Us, Call Me or Ask the Community .
Scroll down past the tips, hints and FAQs that eBay will display in order to see the contact options.
If your buyer responds to an email you sent them, they see an option to view your phone number at the bottom of the page. One of our top priorities is protecting our members so we don't allow contact information to be used to complete sales off our site.
Find answers to your buying, selling and account questions, or contact us for more help.
To improve your help experience, please sign in to your account. Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. You can also get in touch with us by searching for the eBay Help article that deals with your issue.
People also ask
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Jul 23, 2024 · Call eBay’s customer service department at 1-866-540-3229. At the prompt, press “#” and then “1.”. Press “#” again, then press “0.”. Wait up to 12 minutes for a representative to take your call. Method 1.
