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  1. Oct 25, 2024 · Often it is much quicker than that, but with the old and new suppliers, and the meter reading service (DCC) all involved in the switcover then it can sometimes take that full 6-weeks. DCC sits in the middle between the customers smart meters and the energy suppliers. The meter sends the readings to DCC, then DCC sends them on to the correct ...

  2. Oct 21, 2024 · If your smart meter is not sending automatic readings to your energy supplier, it should still be recording your energy use correctly. It is likely to be a temporary connection issue and will be fixed remotely.

  3. Oct 14, 2024 · The quickest way to submit a meter reading is through the My SSE app. Alternatively, you can give a meter reading through your online account. If you’re with one of the other energy companies, visit their website to find out the best way to submit your meter readings.

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  4. Oct 25, 2024 · Smart meters could help you use energy in a more flexible way. Understanding the Demand Flexibility Service Scheme. To request your smart meter, contact your energy supplier or choose from the list below.

  5. 4 days ago · I am looking for some advice, ovo took over from SSE for our electric supply last year July. Two weeks ago I received an email saying I was in debt, I didn’t understand how this could happen on a pay as you go key meter as I have used a key meter since moving out of my parents house in 2007 and I have never been in debt before.

  6. Oct 11, 2024 · Wondering how to take a meter reading? It's super simple. Our guide lets you know how to read meters, whether you have a traditional non-smart meter, a SMETS1 smart meter in dumb mode, or a connected SMETS1 or SMETS2 meter.

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  8. 5 days ago · Occasionally check your account to make sure your meter readings are getting through, as we've heard from people whose smart meters have stopped sending readings. If your energy company raises its prices, send meter readings on the day the rise takes effect .

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