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  1. 2 days ago · Smart meters. Account problems after smart meter installation HELP! My smart meter was installed on 27th September and I today checked my account online The smart meter is sending readings and the account details show that the terminal THTC readings were correctly recorded however my account is now showing I am in debit by over £7000 pounds ...

  2. Oct 2, 2024 · One positive is that the billing is live so when a customer submits a meter reading their balance will update within 24-48 hours. We’d always recommend customers get smart meters installed & set to half hourly reading so their bills are always accurate & to an up to date reading.

  3. Oct 9, 2024 · Suppliers don’t poll meters every half-hour (Hh). It’s usually twice a day, in the early morning. One request is for the midnight meter register reading (s), which you would be able to see on your readings page. The other is for the previous day’s 48 packets of Hh usage data.

  4. Sep 20, 2024 · Agreeing for your smart meter to send more regular meter readings should help the accuracy of your bills. Check if your energy supplier is having connectivity issues, which could explain why your smart meters readings aren’t getting through.

  5. Sep 20, 2024 · 4 tips to get the most from your smart meter readings data. Use your energy supplier's app or online account, if you can. Though they're often not updated in real-time like your smart meter monitor, it can be easier to see patterns in your energy use over a longer period. Some have helpful functions such as telling you which types of appliances ...

  6. Oct 1, 2024 · Ovo Energy customers can submit their meter readings via the app, online account, phone, Whatsapp or webchat at any time, however the closer to the bill date the customer provides their...

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  8. Oct 1, 2024 · The Warm Home Discount payment for this year is £150 and will be applied to your electricity account if you’re eligible. This amount is inclusive of Value Added Tax (VAT), so the payment will show on your bill as a credit amount of £142.86 before VAT is applied.

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