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  1. Feb 18, 2016 · Plug in your device. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver. It is also possible the device may show under Imaging Devices, Portable Devices, Other Devices or as an MTB USB Device. Right-click and select Update Driver Software... Click Browse my computer for driver software.

  2. Sep 19, 2012 · Method 1: Run the Hardware and Devices troubleshooter and check if it helps. For further information, refer the article: Description of Code 10-related errors that Device Manager generates in Windows-based computers. Method 2: You may refer to the Blackberry support articles to uninstall and reinstall Blackberry software:

  3. If the device appears but does not work, review the devices documentation for further troubleshooting steps. Reopen apps: Quit and reopen any apps that use the device. Restart your Mac: Choose Apple menu > Restart.

  4. Jun 24, 2015 · Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again. Hold down the power switch for about 3 seconds, until you see a black screen with button choices.

  5. Oct 25, 2022 · To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.

  6. Apr 27, 2016 · There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings. These methods should cover most BlackBerry devices, but there may be specific ways to reset your devices particular model. You can find these in your phone’s instruction manual.

  7. Guided Support. Option 1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.

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