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1. People also ask

   Does British Gas sell smart meter products?

   • It also sells boilers, renewable heating, smart home products from the Hive brand and HomeCare insurance. Its PeakSave scheme gives some smart meter customers 50% off electricity between 11am and 4pm on Sundays. It will run until at least 8 September 2024, British Gas says. Use our tool to compare energy prices if you're looking for a new tariff.

   British Gas Review - Which?

   www.which.co.uk/reviews/energy-companies/article/energy-company-reviews/british-gas-axmgQ2T0WL5v

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   Is British Gas a good supplier?

   • British Gas received one of the higher scores across suppliers for supporting customers who need it and one of the lowest scores for its performance against smart meter targets. It recently paid into energy regulator Ofgem's redress fund after missing its 2022 installation targets. The best star rating it got was for customer service.

   British Gas Review - Which?

   www.which.co.uk/reviews/energy-companies/article/energy-company-reviews/british-gas-axmgQ2T0WL5v

   See all results for this question

   How do I top up my British Gas Meter?

   • If you have a smart meter, you can also top up on the British Gas website, app or automated payment phone line. You can get £10 emergency credit if you run out of credit but can't afford to top up. Friendly credit is available overnight between 6pm and 9am Monday to Friday and from 6pm Saturday until 9am Monday, plus bank holidays.

   British Gas Review - Which?

   www.which.co.uk/reviews/energy-companies/article/energy-company-reviews/british-gas-axmgQ2T0WL5v

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   What complaints do British Gas customers make?

   • When we asked British Gas customers, 7% said they had engaged with the company to make a complaint in the past year. The most common complaint customers made to British Gas was about their smart meter breaking or not working – 22% of customers who complained did so about this – followed by 19% saying that their bill or statement was unclear.

   British Gas Review - Which?

   www.which.co.uk/reviews/energy-companies/article/energy-company-reviews/british-gas-axmgQ2T0WL5v

   See all results for this question

2. forums.moneysavingexpert.com › discussion › 6529083Gas Meter stopped sending readings — MoneySavingExpert Forum

   forums.moneysavingexpert.com › discussion › 6529083

   • Cached

   May 19, 2024 · Since 10th May, the gas meter has not provided any readings to Octopus - I raised it with them and they said they would "nudge" the meter but nothing happened since. This happened a few times when I was with British Gas as well - the gas meter would not give any readings to the cloud sometimes for weeks at a time, then mysteriously start up again.

   • British Gas — MoneySavingExpert Forum

     British Gas. I am looking for advice from anyone that can...

   • British Gas faulty smart meters replaced with new ...

     My latest bill shows the installers reading of 3000 units...

3. forums.moneysavingexpert.com › 6531540 › british-gasBritish Gas — MoneySavingExpert Forum

   forums.moneysavingexpert.com › 6531540 › british-gas

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   4 days ago · British Gas. I am looking for advice from anyone that can help me regarding a gas bill that I have received from British Gas on the 25.5.24. I have received my latest gas bill and the gas bill shows that I owe a total of £4447.28p. I have contacted British Gas on their online portal to discuss this bill three times now and each time I speak to ...

4. www.citizensadvice.org.uk › about-us › media-centreMillions missing out on smart meter benefits due to faults ...

   www.citizensadvice.org.uk › about-us › media-centre

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   May 23, 2024 · Current rules allow suppliers to back bill customers for a whole year, whether they have a smart meter or not. Citizens Advice says this period must now be cut to 6 months for smart meters to avoid year-long catch up bills caused if meters fail to send readings. Franc’s story.

5. Videos

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     How to Read a Gas Meter and Submit a Reading - British Gas

     17 Apr 2014

     230.8K views

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     How to read your meter | British Gas

     26 Sep 2019

     23.5K views

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     2:38

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     How to Read Your Electric Meter and Submit a Reading - British Gas

     17 Apr 2014

     256.4K views

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6. www.uswitch.com › suppliers › british-gasBritish Gas Tariffs, Prices and Reviews - Uswitch

   www.uswitch.com › suppliers › british-gas

   • Cached

   May 8, 2024 · British Gas's app allows customers to do all the normal things associated with having an energy account, like submitting meter readings, paying bills and tracking energy usage.

   • Author: Ben Gallizzi

7. www.which.co.uk › reviews › energy-companiesBritish Gas Review - Which?

   www.which.co.uk › reviews › energy-companies

   May 14, 2024 · British Gas received one of the higher scores across suppliers for supporting customers who need it and one of the lowest scores for its performance against smart meter targets. It recently paid into energy regulator Ofgem's redress fund after missing its 2022 installation targets.

8. forums.moneysavingexpert.com › discussion › 6531366British Gas faulty smart meters replaced with new ...

   forums.moneysavingexpert.com › discussion › 6531366

   • Cached

   5 days ago · My latest bill shows the installers reading of 3000 units higher than I was expecting so costing me ~£800 extra on this months bill. I have contacted them but as expected there is nothing I can do because I have no photo evidence and the old meter is probably long gone.

9. www.walesonline.co.uk › news › cost-of-livingSmart meter British Gas, EDF, Ovo, Octopus e.on customers ...

   www.walesonline.co.uk › news › cost-of-living

   May 23, 2024 · Smart meter British Gas, EDF, Ovo, Octopus e.on customers warning over £1,000 catch-up bills. Citizens Advice said people could end up with huge unexpected bills if suppliers are not able...