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Nov 6, 2023 · British Gas have moved me to their new accounting system. On the latest bill I have a new account number & there is no detail for how to pay by faster payment. Looked at my bank for a new payee and my new 9 digit reference doesn't fit with the verified British Gas payees. It looks as though I have to phone up and pay by debit card which is daft.
Dec 5, 2018 · 5 December 2018 at 11:21PM edited 5 December 2018 at 11:25PM. Google is your friend... mark.hodges@britishgas.co.uk. But your chance of actually receiving a reply from Mr Hodges himself is precisely zero.
Jul 10, 2023 · I have also seen this email address quoted for BG complaints, but only from outside sources so not sure if it is still usable or not. Might be worth duplicating the complaint there too though to see if you get a quicker reply, up to you. customercomplaints@britishgas.co.uk. Annemos Posts: 890 Forumite.
Oct 11, 2024 · British Gas Homecare Rip Off. FioMio Posts: 3 Newbie. 11 October at 3:37PM. Hi, I'm really hopeful that someone can help me as I have seen similar cases on here. For over a year, I have had British Gas Homecare Four with a Direct Debit going out on the 1st of every month to British Gas Services (this is separate to my energy direct debit). In ...
Jan 4, 2024 · 15 February at 2:41PM. British Gas don't actually have a Bereavement Team - despite the special phone numbers that they promote, your call is added to their main accounts query lines so don't expect the ultra sensitive well trained individuals that other firms provide (take a bow Aviva, Nat West, LV).
Aug 18, 2023 · The bill was for £103.37. My balance now is only £403.52 in credit. £237.78 would actually be a more typical quarterly bill for me, even with the price increases. This is not what i was billed however, but what they have taken. There is a bill that was generated on the 5th August for £512.80, but it simply states bill not ready.
Jul 31, 2024 · The complaint is to address the fact that: 1) The money was taken at all, without authority to do so. 2) We contacted British Gas immediately and were told a refund would be processed. No refund was processed until 3 telephone calls later from us, when someone then logged and processed a refund.
Feb 7, 2024 · Smart Meter Monitor Problem - British Gas. Sadie007 Posts: 6 Forumite. 7 February at 8:21AM. Has anyone had a problem with their monitor not pulling through their gas? Mine just stop working, spoke to British Gas ( my supplier) who told me I need to contact Scottish Power who put the meter in or go to a DIY and buy a new one.
Jul 9, 2024 · We moved last summer and advised the existing supplier in new place, British Gas, that we had moved in. They set up accounts and we gave initial readings. All fine until last month when we tried switching to a fixed rate with another supplier and got our final bill from British Gas which has two exit fees of 100 pounds for each energy account.
Nov 21, 2021 · In all fairness, £200 isn't a lot considering current gas and electric bills, and considering we are now in winter and at home a lot you are likely to use it. If, after the next 3 months or so you then have £300 credit, they will likely refund you some then. They'll never refund all of it as you need to have at least a minimum amount - my ...
