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Aug 29, 2024 · Rescue by LogMeIn is one of the best cloud-based enterprise remote support software that helps organizations of any scale, provide technical support to their customers. With its help, a tech professional can handle up to 10 remote sessions in parallel and easily switch between them, while having processes like updating, installation, or check ...
- Helga York
Aug 29, 2024 · In a day or two, we will launch changes to support the VM and Terminal server cases and support the previous behavior: In case of a non-multi session environment, the GoTo Resolve session joins the running RDP session.
2 days ago · Unattended access, remote printing, file transfer, session recording, session transfer, and wake on LAN are some of its main features. The software is multi-platform friendly. Remote control feature helps to manage systems and accessing data even when you are on a tour. RemotePC offers remote access 24*7.
1 day ago · Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues.
Sep 13, 2024 · Learn and connect with other knowledgeable community members about Rescue. Ask a question or, if someone’s already asked, search for the best answer.
Sep 16, 2024 · Facilitates sending and receiving both attended as well as unattended support sessions
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Aug 29, 2024 · Remote access can be an even safer process when administrators log any and all remote sessions — including video sessions. Pretty much anything can be logged, which means admins can identify security vulnerabilities, catch breaches, and prepare for audits.
