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  1. Here are some things to try: Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on.

  2. Perform a hard reset by following the steps below: Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery ...

  3. Nov 20, 2023 · Boot into Recovery Mode – usually by pressing the Volume Up + Power buttons together. Use the volume keys to scroll and select the “ Wipe data/factory reset ” option. On the next confirmation screen, “ No ” out of the option to keep user data. Select “ Yes — delete all user data ” to confirm wiping it.

  4. BlackBerry Step by step tutorials about factory reset, hard reset, soft reset, safe mode, recovery mode, download mode, fastboot mode, bootloader mode, developer options, virus scan etc. for BlackBerry.

  5. Open the Settings menu. Open the General Management. Tap Reset menu and select Factory Data Reset. Tap Reset. Confirm the process by entering Face Recognation, Fingerprint ID, Iris scan, screen lock or password. Under the Reset menu, tap Delete All. BlackBerry Priv factory reset process is takes a few minutes.

  6. Jun 8, 2022 · Press and hold down the Power button, Volume UP and Volume DOWN buttons all at the same time. When the device starts booting, you can release the buttons. Try the Screen Reader for BBID again. Some devices need this (Power button, Vol - button, Vol + button) done a few times before the Screen Reader speaks about BBID.

  7. BlackBerry Keyone soft reset process is takes a few minutes. If your phone's still has problem, you can consider a factory reset or a hard reset process for formatting your phone to factory default settings. Leave us a comment to get more help.

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