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  1. Perform a hard reset by following the steps below: Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery ...

  2. Perform a hard reset by following the steps below: Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery ...

  3. Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on. Charge your phone for at least 30 minutes ...

  4. BlackBerry Keyone soft reset process is takes a few minutes. If your phone's still has problem, you can consider a factory reset or a hard reset process for formatting your phone to factory default settings. Leave us a comment to get more help.

  5. Nov 11, 2016 · How To Hard Reset A BlackBerry DTEK50 And DTEK60: Turn off the your smartphone. Press and hold at the same time: Volume Up + Home button + Power button, until you see BlackBerry logo. Then select from Recovery Mode menu “wipe data / factory reset” using Volume buttons to navigate and Power button to confirm. Select “Yes — delete all ...

  6. Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on. Charge your phone for at least 30 minutes ...

  7. Nov 11, 2016 · Turn off your smartphone. Press and hold the Volume up button, the Homebutton, and the Power button at the same time until you see the Android icon. Using the Volume down select wipe data/factory reset option and press the Power button to select it. Using the Volume down highlight Yes – delete all user data and press Power to select it.