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  1. Perform a factory reset. A factory reset will delete all codes associated with the lock. 1. Make sure the door is open and unlocked. 2. Press and hold the program button for 30 seconds using the SmartKey tool or a paper clip. You will hear one long beep. 3. Press and release the program button.

  2. To troubleshoot the issue with your Kwikset SmartCode 955 not lighting up and the code not working, please follow these steps: 1. Check the battery installation: Ensure that the battery is properly installed in the lock. 2. Verify battery life: The SmartCode 955 has a battery life of about 3 years.

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    • SmartCode 955 | 955PML 11P SMT
  3. On my Smartcode 955, The Key Cannot Be Removed When Unlocked. This is a feature to ensure door is always locked and the key is removed only in the locked position (vertical). Read More

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    • Are The Batteries Orientated correctly?
    • Is The Battery Pack Inserted correctly?
    • Try Different Batteries
    • Test The Batteries with A Tester and Check The Battery Level in The Kwikset App
    • Z-Wave & Zigbee Model Specific Instructions
    • Powerbolt Specific Instructions
    • Carry Out The Door Handling Process While Changing The Batteries
    • Reconnect The Interior Cover to The Exterior Body
    • Carry Out A System / Factory Reset
    • Contact Kwikset Support

    When changing batteries in your Kwikset smart lock, make sure to align the positive (+) and negative (-) markings on the batteries with the corresponding symbols in the battery compartment. Inserting batteries incorrectly can cause your lock to malfunction, resulting in persistent beeping.

    Your Kwikset smart lock's battery pack features door arrows that should point inwards. To troubleshoot, remove the battery pack and reconnect it, ensuring the arrows are aligned and that the battery pack is in full contact with the lock's interior. Incorrect positioning can lead to insufficient power and unwanted beeping.

    Occasionally, you might come across a set of dud batteries, particularly if they're expired. To rule out this possibility, try using a different set of batteries and see if the issue persists. It's essential to use high-quality new, non-rechargeable alkaline batteries, as these offer the best performance and compatibility with most Kwikset smart lo...

    An issue that may go unnoticed is a low battery even when they're freshly changed. To verify this, use a battery tester to check the actual battery levels. Additionally, for Wi-Fi models, check the Kwikset app on your smartphone or tablet to cross-check the reported battery level.

    For these model types, it’s advised to allow at least 30 seconds to pass between removing the old batteries and inserting the new ones. This simple pause in the process allows your lock to properly power cycle. If the issue isn't resolved and your lock still has trouble joining or rejoining the Z-Wave or ZigBee network, you'll need to remove the ba...

    For those using Kwikset Powerbolt smart locks, a specific set of instructions can help address the beeping issue after a battery change. Start by loading the batteries into the compartment as you normally would. Before reinstalling the battery cover, locate the reset button on the lock. Press and hold this button for 5 seconds or until you hear 3 d...

    Changing batteries generally doesn’t involve pressing any buttons (other than models like the Powerbolt as mentioned). However if that doesn’t work then I recommend working through the full door handling setup process, similar to what you did when initially installing it. The door handling process varies a little depending on the model. Generally, ...

    Some Kwikset models have built-in sensors designed to detect whether the interior cover is correctly positioned. If not, this can trigger the tamper alarm to beep constantly. To fix this problem, make sure your lock's interior cover is properly aligned and connected to the exterior body. Double-check that all clips, screws, or other fastening mecha...

    Carrying out a system or factory reset on your Kwikset smart lock can help fix issues you might be experiencing, especially if the lock is still beeping after replacing the batteries. Depending on the specific Kwikset model, the reset process may vary. Keep in mind that resetting the system will restore the lock to its default settings and erase al...

    If all else fails, I recommend reaching out to Kwikset support who are usually pretty helpful and trying to find solutions to the problem. They may also provide you with a replacement unit if you are still under warranty.

  4. Jun 11, 2021 · It’s important to understand that a factory Kwikset keypad lock reset deletes all access codes associated with your SmartCode deadbolt and restores the lock to the default factory settings. It will also remove it from your smart home system.

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  6. View the manual for the Kwikset SmartCode 955 here, for free. This manual comes under the category not categorized and has been rated by 5 people with an average of a 8.9. This manual is available in the following languages: English.

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