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Aug 26, 2024 · If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory. Things You Should Know. To perform a hard reset, remove the battery for a few seconds and then reinsert.
If your BlackBerry device locks up, the first thing always to do is to reboot or reset the phone. Soft Reset / Reboot: Press and Hold the alt key, right shift/caps lock key, and del key. Pay attention that it is the shift key on the right. Hold the key combo until the LED light turns red and the screen locks. The reboot process will begin.
How to safely shut down or force BlackBerry brand mobile phones, tablets, smartwatches or fitness trackers to shut down. If the power button of your BlackBerry device does not work, you can turn it off from the settings.
- Michael E Carpenter
- Basic Reset: Remove the battery from the phone. A basic reset is completed by removing the battery from the BlackBerry. Remove the back cover from the BlackBerry and slide out the battery.
- Reloading BlackBerry Operating System: Load BlackBerry Desktop Software for PC on your computer. Do not connect the phone to the computer at this time. The BlackBerry page is located at Us.blackberry.com and has downloads for PCs and Macs.
May 27, 2013 · Turn the Z10 off as you normally would and, if the restarts don't happen, that is probably your problem. If so, I would go to your carrier to replace the phone, the battery cover should hold the battery in place solidly.
If your BlackBerry device is running slower than usual or not responding, turning off and turning back on your device might help to solve the problem. Do one of the following:
If your phone wonʼt turn off, follow the steps below. Press and hold the Volume down and Power buttons until the Blackberry logo appears on the screen. Hold the power button for 10 seconds to force reset. How to check the available memory on my Blackberry smartphone.