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Sep 25, 2018 · The Palo Alto Networks Support Portal houses all of the resources you need in a single location, giving you easier support case navigation and faster, easier access to the support answers you need.
Register your device and create a support portal account. Entitlement: Support is available to you for registered devices with active support licenses. Registration: Register your device and create an account online at: https://support.paloaltonetworks.com. Enter the serial number of your Palo Alto Networks firewall and customer account number ...
Customer Support Portal https://support.paloaltonetworks.com/ Procedure. How - Incognito in 4 big browsers - Chrome, Edge, Firefox, and Safari . Chrome - Click on the menu on the upper right - it's the three vertical dots and select New Incognito Window from the list. Shortcut Ctrl-Shift-N (Windows) or Command-Shift-N (macOS).
This document provides resources for obtaining support from Palo Alto Networks, and includes how to use the customer support portal, how to manage support cases online, and tips on utilizing the online community.
Sep 25, 2018 · Article provides data on the User Roles and the corresponding and permissions in the Customer Support Portal (CSP).
Dec 9, 2023 · Answer. If you have this permission, you may manage your case using the Customer Support Portal (CSP) > ‘Support’ link. You will need to access the specific support case from the Support Cases tab in CSP. Access the case by clicking on the Case Number in the CSP Support Cases view.
